Customer Ratings & Reviews

The geek squad consisting of Fabian, Kelly and Puria did an outstanding job mounting my new television and hiding all the wires for a clean installation.

excellent service! The two gentlemen arrived ahead of time, and were very polite and knowledgeable. They consulted with me about the height that I would like the TV mounted, found the studs in the wall and gave me my horizontal hanging options, and have the TV mounted all in less than an hour. They offered to set up the TV, But due to this being a Samsung TV with the Smart things app set up, I could easily complete the step myself. I would definitely use the service again. Note: I did not opt to conceal my cables as I am still purchasing peripherals including a sound bar. I will conceal the cables later.

GS did a great job! Mounted my 65 oled and installed in wall power kit. Clean install!

Total professional job. They arrived on time. Came inside to see where I wanted the tv mounted. They got their tools and went to work. They hung the tv as close as they could to where I wanted it hung. With an 82” tv they insist on mounting it on 2 studs inside the wall. Anything short of that they can’t mount it. And they can’t hide the wires inside the wall do to fire code regulations. However they do dress the wire connections nice and neat so they aren’t Flailing around all over the place. I’m going to order wire wrap from Amazon to cover the exposed wiring. All and all the geek squad did an outstanding job on this project. They were as accommodating as they could be. Very nice and friendly geeks!

Very professional and knowledgeable gentlemen came and got the job done quickly. They were friendly and took the time to help me set up my accounts and walked me through all of the things I needed to know about my new TVs.

I think this is the best value for installation going. Friendly and knowledgeable techs, and great service.

The tv mounting was well done with the professional squad of 2 people. Problem is that by the time tv installed, too late to return or for any recourse. Left protective tape on edges so tv protected for handling during installation. After installation, removed films and have 2 dents with color stripped and shiny metal showing in the front of the tv. Best Buy would not exchange or offer any recourse despite getting Best Buy protection and total tech? Called both Best Buy and store and both said outside of return window and not much more they can do.

Wonderful service. Agents were thorough and explained how tv, remote control and Alexa worked. They were very knowledgeable. So happy we had them for our installation. Best Buy has been there for our home appliances (Refrigerator,dishwasher, stovetop, sound system ) and now our new LG TV.

Used this service twice. Absoulutly fantastic. Come in set up and adjust settings on the televisions grab all the trash and roll! Swift friendly and easy to talk with.

The agents were very courteous, professional, knowledgeable and setup my new television with no problems.

Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

Made the appointment for the Geek Squad to install my new Samsung S95C, Sony HT-A7000 and Sony SA-Sw5. They arrived on time were very professional. They installed, set up, answered all my questions and cleaned up everything. Would highly recommend them to anyone purchasing a big screen home theatre system.

Excellent service! My Best Buy Geek Squad technician arrived promptly and on time. All COVID-19 precautions were taken. He even assisted me in determining the correct position, height and angle of the screen he was mounting to the wall. My tech, Red, was incredibly knowledgeable, humble and friendly. He completed the task at hand in under an hour! He even hooked up EVERY box and dongle to my TV, set up the TV and gave me a tutorial on how to use it and the remote! Incredible service provided. Highly recommended!

Excellent service and mounted the TV in expert fashion. Well centered. Quick service

The employee was very nice and friendly. He discussed the options with us ahead of time for mounting and explained where we could mount and why. He even helped set up the TV and offered to help with setting up streaming services, I believe. He did accomplish very swiftly as well. Overall 10/10 service, would recommend to a friend, may be the best service I’ve ever had from a home appointment

The geek squad delivered the TV mounted on the wall hooked up and it works Love the picture that how clear it is very happy

Geek squad is the best love the professionalism and the knowledgeable they provide a long with the services

Trent and James from Mastec did an outstanding job installing my 82 inch Samsung TV. The ceiling in my bedroom is a cathedral ceiling and the TV needed to be installed about 15 feet above the floor. Both Trent and James needed to be on their ladders to get high enough to reach the TV mount on the cathedral ceiling. This installation was no easy task! They worked extremely well together and resolved every problem to get my TV hung on that cathedral ceiling. Master is lucky to have as employees. I would highly recommend them.

The team that arrived to do set up were professional, knowledgeable, very conscientious and took the initiative to ensure that it was done exactly the way we wanted.

The installers were on time, polite, installed the mount quickly, cleaned up after themselves and even showed me how to use the remote, tv and my phone for the TV.