Customer Ratings & Reviews

Cannot say enough good things about these guys. I had two different sets of men come out and each is polite, informative, smart, clean. They do not waste time, yet you never have the impression that they're rushing to get on to the next job. They listen, and they know their tv's!! The appointment time and follow up until they come are all a joy to deal with.

Agents mounted our device and were helpful with our questions on getting to know our new TV . Friendly and professional. They were not hurried and took the time to make everything ready to go. We appreciate this service. Thank you

The installers were friendly, helpful, and knowledgeable. They installed the TV and sound bar perfectly for our viewing and showed us how to use them both. We have an older model multi-movement mount which I didn't want to replace. They were happy to disassemble and reassemble it to accommodate the new equipment, which probably ruined their schedule.

The installers were VERY knowledgeable and professional. They made everything was set up perfectly before they left. I would definitely use them again!

The “squad” that came to install my 85” TV did a fantastic job. They were quick, efficient, knowledgeable, and very professional. I will never try to install anything myself again when Geek Squad can do it much better and faster.

The 2 guys that came to set up mount and tv were excellent. They were very pleaseant and knowledgeable. They were very quick. Before leaving they made sure we were satisfied with everything. They were the Best!!

FANTASTIC TEAM that came out to put up the two tv's. They where friendly, knowledgeable, efficient. The tv's look AWESOME. Thanks guys!

Best service yet!!! They were fast professional people.

Best service I’ve had ANYWHERE! The technician called the day before the appointment to advise how the appointment will go and took the time to ask the right questions to confirm I had correct equipment. Which I did not and he was able to bring correct equipment. On the day of, the technician (Diego) arrived with his mask and booties. He was very professional, worked efficiently, and very clean!! No mess what so ever.

These guys are great! Very professional, efficient, and polite. TV is mounted perfectly!

Excellent! Clean, fast, friendly service. Well worth it!

The team sent to wall mount the tv were fantastic! Shipping delay for the mount was an unfortunate occurrence since I purchased the TV, the mount and the install all at the same time. The TV arrived with the installers, but for some reason the mount was shipped via FedEx. The installers arrived on time and were ready to go, but still no mount. After 30 mins, I felt horrible for the installers because it was not their fault and I was about to have to reschedule but luckily the mount arrived. They knocked the install out super quickly and were extremely friendly and understanding!

These guys were awesome!!!! I highly recommend Geek Squad! They were very professional, knowledgeable and efficient!!!

The agents did a great job with installing my 75" TV. They worked quickly and efficiently. Super friendly and professional! They explained how the TV worked and answered all questions I had. I would highly recommend them to anyone especially since one of the agents went through a special situation with a horse roaming the street and handled it very well! They were a great crew and I appreciated their service. Definitely dedicated to their work and very knowledgeable!

I was skeptical about the Fire TV operating system. Previously, I was with to the Roku operating system. But I am pleasantly surprised by this television on the whole. The sound is amazing and I do not anticipate buying a sound bar. The fire TV operating system is so simple and does not require me to re-sign into all of my streaming apps. It simply takes me there when I ask it to. The geek squad representative, who installed my TV for me also installed the app on my phone. This was some thing I usually do myself because I am a quadriplegic and require the use of the app to control the TV. But it turned out to be so technical in nature, and the Geek Squad representative was so incredibly patient , and willing to help me until she was satisfied with the result. I have never been happier with a Purchase of an electronic item from Best Buy. And I recommend this product and the Geek Squad coverage to everyone.

We originally purchased the TV & sound bar at Best Buy & had Geek Squad set it up. Well about 8 months later we moved to another home. We hired Geek Squad to set up the TV & sound bar in our new home. The were very professional and had it all set up in a timely manner.

He was wonderful. Friendly, professional, knowledgeable and efficient. So much easier than trying to mount and hook up everything ourselves

I had to mount a 65 inch on a wall in my home and was very pleased with the serviced - 2 geek squad technicians came to my home, and before they entered they placed hygienic socks over their shoes - I truly appreciate BestBuy's commitment to hygiene and cleanliness as they enter your home. The 2 technicians were incredibly professional - recommended the ideal placement on the wall for my TV. Enthusiastically endorse this service if you need a TV mounted!

The man from the geek squad his name is IAN came to our home and installed the bracket that holds up the flat screen ,he also put our flat screen up hooked up all the wires showed us how everything worked.he was very professional and friendly.

Stylish, solid and well-made unit. Easy to use and has a solid feel. Heats evenly and quickly.