Customer Ratings & Reviews

I recently hired Geek Squad to mount my new TV on the wall and I couldn't be happier with the experience. The installation was quick and efficient, and the technician was friendly and professional. He arrived on time and worked diligently to get the job done. The TV looks great on the wall and is now perfectly centered and level. The installation was also done with precision and care, ensuring that all cables were neatly routed and hidden from view. I was also impressed with the attention to detail - the technician took the time to test the TV to ensure it was working properly and made sure all connections were secure.

The guys went above and beyond. Put on plastic coverings over their shoes. Professionally unmounted the old mount for me, put in the new one, let me try it out, and then put the old mount back in for me when they realized it was better for my needs. Would do again for sure. Very professional.

Geek Squad did an outstanding job on installation.

The installation crew was extremely efficient and professional. These guys are an asset to best buy.

The Geek Squad techs that installed our TV were great and set up everything including the wall mounts. They were on time and very polite and pleasant and came exactly when the were scheduled. Some third-party group names CR Home Solutions were originally scheduled on July 18, but never showed up. Then scheduled for July 26 and again never showed up. I drove down toBest Buy in Auguata to complain and they said they had NO CONTROL of the Third Party, These people never called to say they weren't coming as scheduled. They just sent emails with NEW APPOINTMENTs Scheduled. Finally the Geek Squad was scheduled to come do the job after numerous complaints about CR Home Solutions lack of professionalism. The geek squad came as scheduled on August 4 just as scheduled after waiting almost a month to get the TV. Please don't ever assign CR Home Solutions to handle anything at our home again!!

The Geek Squad was great and well worth the $99 special that was part of my tv purchase special. They mounted my tv, ran the wires thru the wall, ( with purchase of some add-ones, wire kit and mount). They were there for a few hours, answered all my questions, went over everything about the tv and didn’t leave until done. These large tv’s with mini led’s are heavy and would be a challenge for most to hang. I recommend the install to eliminate damaging an expensive tv like an 85” mini led. Great investment.

My new Samsung TV has a beautiful picture and wonderful sound. I am very happy that Geek Squad delivered the TV and put it on my wall. Geek Squad also made all the necessary adjustments to the TV so it works perfectly.

The Geek Squad members were very knowledgeable and explained everything they were doing. They installed the mount and tv very quickly. They connected all the devices to my tv and also programmed the remotes. They gave me a tutorial on how to use the remote and all the features. They were very careful with the installation and did not leave a mess.

I have experience mounting TV's (24" to 55") but when it came to the new 75" we bought, I took no chances. The gentlemen that came were so professional. They took time to find studs and measure extensively. They left the site looking better than they found it. Very impressed with their work.

We purchased these units for work for group reviews for spreadsheets, power points, Teams meetings, and to review construction drawings. The Best Buy rep coached us towards a very economical solution with the right economical wall mounts. Geek Squad installed professionally and timely. I would highly recommend these units.

I used my TotalTech to install a large OLED TV on my great room wall, Sono’s sound system, and Xbox X, re-install my Fire Stick, entered by subscriptions, configured, synchronized all my systems and I could not be happier with the service. Totaltech and the Geek Squad team members are worth every penny. They took their time, listened to what we wanted, offered meaningful suggestions, and pointed out equipment I bought that I did not need. Managed the returns and optional extras for me, so I did not have to go back to the Marks Street store, which is across town and a hassle with traffic. They respected the property, cleaned up after, took everything away including the old set, and gave me a direct number to call if I had any questions and issues post installation. I would recommend Totaltech, Geek Squad to anyone, good plan, and great technicians, and I am one that does not like or go for plans, a waste of money, Totaltech, Geek Squad is more than worth it.

Have not had an installation with such professionalism. Installation was quick. Technician explained why the tv was not going to be mounted where we originally wanted. And locations that he recommended was better than what we wanted.

They were very knowledgeable, efficient and polite.

The Rocketfish Full-Motion TV Wall Mount generally receives positive reviews for its ease of use, smooth motion, and versatility in allowing various viewing angles. I appreciate the ability to swivel and tilt the TV, as well as the included hardware for different TV sizes.

the guys mounted my tv and soundbar with professionalism

The gentleman that brought my tv was very careful and had the tv mounted in minutes and made sure the tv was working and not damaged in anyway. Super happy with best buy and would recommend if you are wall mounting a large ( 65 inch or above ) to get the this.

I've had three separate mount and installs done by Best Buy and have yet to have a bad experience. My main TV room didn't have the stud alignment to have the TV center with my preferred mount and they were able to modify the mount and have the TV dead center in room. Also, on a separate occasion I wanted a TV mounted on a stone faced fire place and was not able to use my mount of choice and they had on hand other mounts so my TV could still be mounted that day. All of the teams seems to have excellent knowledge of how to safely mount TVs and also refused to mount any TV in a unsafe manner and had solutions to those mounting challenges. (I live in the Los Angeles area so quality might differ based on who you are serviced by due to differences in labor markets and management)

Excellent installation- meticulously done. Highly recommend.

I am happy with the wall mount service provided by geek squad. I didn’t want to take risk with my new 77” OLED TV so went for the best and happy with my decision. They also hid the cables under the wall neatly. Even though I am tech savvy and can do setup myself, they also did TV setup and connected it with soundbar and play station. Overall very happy.

I had my 65” tv mounted yesterday and I wanted to let you know what a great job Chris and Alex did. They actually arrived early after calling and verifying this was okay. They took time to make sure everything was done perfectly to match my needs. After they mounted the tv they actually vacuumed to make sure the area was clean! They were very personable and a pleasure to work with! Best service ever!