Customer Ratings & Reviews

The Geek Squad techs were knowledgeable and courteous, and they did a very professional job mounting and setting up the TV, connecting it to the HT devices, and hauling away the old TV for recycling.

Very friendly service, they came in quicky and professionally and did the same as the left. Lots of details throughout the mounting process and they even programmed our cable box remote to our tv. They also mentioned they have a removal service in case you're looking to exchange or remove your TV. Will definitely use again when needed and highly recommend.

Excellent! Clean, fast, friendly service. Well worth it!

The team arrived on schedule (actually a little early) and were very professional. They made sure that the location and height were what I wanted prior to starting the installation. Once started, they were very efficient and careful. Once done, they took time to explain everything to me and answer questions. They also loaded two apps for me and made sure everything was working. I would recommend this service to anyone who purchases a television and wants it on the wall.

Very professional & knowledgeable. In & out quickly. Made sure TV was functioning properly before leaving & cleaned up after themselves.

To whom it may concern: The agents that installed my tv's were great. They were nice and friendly and real easy to communicate with. They were very knowledgeable about what they were installing and hooking up. They were fun to work with. I would recommend them to everybody that neefs an install.

Geek squad was excellent. They arrived on time and were able to quickly mount an 85 inch tv to the inch of where I wanted. As always great service with great employees.

Dylan mounted the TV, explained how it all worked since I was not familiar with the set up. He showed me and then had me do what I needed to do to use my new TV. When he left I was comfortable using the new system.

It’s definitely worth the $$ to have the Geek squad install the mount, attach the large tv, and custom set the Samsung settings to improve the picture quality for you room’s condition. Having a smaller Samsung that I had set up 6 months ago, I thought I could have handles the settings myself, but the Geek squad taught me some new things.

The Geek Squad was excellent setting up my TV. They were so nice and helpful. They were very knowledgeable and answered all my questions. They were very compassionate and supportive as well.

The Geek Squad mounted and setup my new TV within 45 minutes. The Geek Squad were professional and efficient. There was no swearing. The Geek Squad even spread a blanket over the carpet to keep my carpet clean.

The geek squad did an excellent job mounting my new television. The geek squad technicians were professional , courteous and helpful!

The installation team did exactly what needed to be done. They were efficient. This was a difficult flush mount installation for a Samsung Frame Pro TV. I would love to have them back to see if there is a w ay to improve the quality of the TV picture.

These guys came in and mounted 2 of my TVs. One a 55 inch and the other a 65. Quick. Clean. Respectful. Please make sure when they come they are actual Geek Squad and not some independent contractor Best Buy sub contracts with. If they knock and they are not Geek Squad send them back !

Stylish, solid and well-made unit. Easy to use and has a solid feel. Heats evenly and quickly.

The techs did a very professional job of installing our television wall mount and mounting our new 75” television. They connected all our devices and demonstrated how to navigate through our new television!

Picture is great 86'' tv makes it like you are at movies. Geek squad did awesome job setting up and mounting tv.

The team that mounted my G3 77 we’re knowledgeable and professional. They answered all my questions and went right to business. I couldn’t believe how fast and efficient they worked. I’m glad I went with them instead of doing it myself. They showed me how to work the tv and remote when firing it up. They also hooked up my new soundbar and made sure it worked before they left. They also took all the trash with them as well. Very happy with the whole set up from the team. Only point I wish they would have let me or shown me how to hide the wires for my tv. That’s something I wanted to do when installing. Other than that it was a great experience

This was the first time I have had a TV mounted and I wanted it done right, so we had it done through Geek Squad. It was easy. The guys that came to install it were polite, knowledgeable, friendly, and they mounted the TV perfectly. There was a slight issue with the type of mount I purchased and the crew was able to provide me with additional options on site to mount. The TV looks great on the wall.

This is for the gentleman who drove way from Canton, and came to my apartment to complete my ENTIRE installation even with the confusion and lack of interface between Bestbuy Geek Squad and the vendors they send out. I believe the name to be Cody, was SUPER professional, patient, knowledgeable and went above and absolutely beyond. I couldn't have been MORE APPRECIATIVE. Its one thing when services are provided its something totally different when they preemptively take care of your tech & install needs while being proactive to ensure you have confidence in your home for using said new installations. He explained EVERYTHING for me, didn't even need to read the manual, and he set up every TV in my new apartment when I felt distressed! I was made to feel uncomfortable, rushed for time, and inconvenient with a prior scheduling. Cody was the antithesis! My only regret is that I didn't write this review sooner.