Customer Ratings & Reviews

The technicians were knowledgeable and professional. They uncovered an unexpected problem and were able to resolve it. Very pleased with this service!

I recently had my new LG Nanocell 4K TV installed by 2 Agents from Geek Squad. They arrived on time and did a fantastic job installing my new TV over the fireplace with a new mount. They were very knowledgeable and friendly. They took the time to set up my remote and gave me instructions on how to use it. They also answered all of my questions regarding the LG NanoCell TV Apps. They did a great job.

The installers were prompt, courteous and professional. They installed the wall mount on wall studs in my living room, and mounted the 65 inch TV exactly where I wanted it. They knew what they were doing, and were in and out quickly.

This was the first time I have had a TV mounted and I wanted it done right, so we had it done through Geek Squad. It was easy. The guys that came to install it were polite, knowledgeable, friendly, and they mounted the TV perfectly. There was a slight issue with the type of mount I purchased and the crew was able to provide me with additional options on site to mount. The TV looks great on the wall.

The technicians were great. They are very knowledgeable and courteous. They were quick and clean and answered all my questions. They made sure the TV was fully set up to my liking prior to leaving.

This gentleman was very knowledgeable about the TV the menus and the way to set up the TV. And even after installing a TV mount that I did not like he turned around and installed the one I did would like have rather have. And you did not charge me for the other TV mounting system.

The squad cut a hole in the wall so they could conceal all the wires associated with my new Samsung TV. The geek squad then ran the wires through my wall and mounted the tv wall bracket. Attached my 65 inch tv and programmed everything for me. The agent totally cleaned the area. He even placed the empty box with all the packing in my garage for me.

The agents did a great job moving one tv with wall mount to a new location and installing the new tv with wall mount in the original spot. They communicated with me throughout the process so I knew what they were doing and they did everything very well and very fast. I am very happy with the professionalism and expertise of the Geek Squad for this tv delivery and two installations.

The Geek squad did a great job installing my new LG G3 OLED TV and my LG GX soundbar. Installation went smoothly and the installers were courteous and professional.

Perfect setup of 77inch LG OLED and soundbar despite a wall that was resistant to blades. No cables visible and TV flat to the wall

I had a legacy cubby hole area that was built for an old-school tube TV, and I wanted a much bigger OLED so it was a bit of a challenge. I had bought a large scissor-mount that would be able to extend so that the TV was on the outside of the cubby, covering my other electronics. But installing it inside that cubby hole while holding the giant new TV up was going to be a nightmare, so I had Geek Squad handle it. Seemed to be a two-man job, but they only sent one guy. Well, evidently the one guy was Superman, because he did everything PERFECTLY. Really nice guy too. If I could give him more than five stars, I surely would.

Eddie came out to install our new Samsung 65" TV. He had another young man with him. They were both very competent and knowledgable regarding the product. They were quick, neat and clean while installing, clear in their explanations about the TV and all in all a joy to have in our home. Very well trained and extremely polite.

Austin and Vincent (?) arrived exactly on time, came in to survey what needed to be done and got about their work. They had a few questions about what I would prefer, and they were both professional and pleasant. The install went just fine, they cleand up their work and they were gone. A good visit from BBY and the Geeks. Thanks.

Excellent service, perfect installation. I am very happy

They did a superb job. Mounted it on a brick wall, hooked up my DVD, Apple TV, Roku and a Sony Sound bar. They explained what they were doing and also showed me how to use my new SONY OLED TV. They cleaned up after themselves. They communicated very well from confirmation of my installation date and time, to when they would arrive.

The agents came in, mounted my TV, made sure everything was set up, and took away all of the packaging! So worth it for the ease and peace of mind - it was painless and I LOVE having my TV mounted!

The installers of our new Insignia TV (Setup & Mounting) went easily. They had no issues and were very professional as well as friendly/polite and informative. I wasn't too sure of hiring the "Geek Squad" but they were actually so great! Everything went great and they are even coming back to service our TV that is now 11 months old as the darn TV started changing stations on us in the middle of movies and going back to the TV Guide. Weird.

The Best Buy experts mounted the TV and hookes up the sound system, then set them up, then showed us all the features. Theh were prompt, efficient, pleasant, and very knowledgeable!

The Geek Squad member Brandon and his crew did a great job installing my Sony XBR55 A1E OLED TV and Sanus full motion TV wall mount. He arrived within the half hour time window that he said he would. He was very professional. He added the TV to my home network and cable box and cleaned up any mess created during the installation. I could have done the job myself but I am so happy that the Geek Squad did it for me. Ask for Brandon.

Excellent. Courteous. Efficient. Recommended. Quick.