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Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 38,686 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad are top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in Huntsville, AL are the best! They are very knowledgeable, very informative, very professional and very kind. They get the job done well and fast. I would highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Installed wall mount and 43” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the wall mount and 43” tv he did a very good job installing wall mount and setting up the tv very fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture sound better with a sound bar gotta be on the wall to get full effect of the big screen Easy set up and link to internet

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time. They were very professional and knowledgeable. They unpacked and mounted the TV on my wall. They made sure everything was working properly and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Two TVs Installed and Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marquese & Terrance provided outstanding service! They were professional, fast and knowledgeable. They installed, mounted and setup my two TVs (65 and 50 inches) effortlessly. My TVs work great And, appreciated their patience when answering all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad person is always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad did a great job installing my TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting our 2 85-inch TV's. They also made sure that the TV's were programmed correctly in order to receive the best picture possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly and the people were very friendly and helpful. I needed the tv centered over the fireplace and they had the tv set perfectly placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see in reviews the service appears to be pricey, but the real question is do you want to struggle with mounting a large TV and messing it up for me the answer is it's worth the extra cost. If something goes wrong and the TV breaks while your friend is installing it, you are out of luck. At least Best Buy is a large enough company to "make it right." Since I had no outlet on the wall for behind the TV, and I wanted the wires hidden in the wall and I would have never thought of putting the wires through the wall were it not for the Geek Squad rep offering it to me. The day of the install, the Geek Squad technician called me with an estimated arrival window. When he showed up, he immediately put on booties to cover his shoes to protect my home flooring. I did not ask him to do so, he just did. He went straight to work, assessing where exactly I wanted the TV that would be best for my viewing angles and carefully removed the TV from the stand that it was on to get to work. He also hooked everything back up and gave me a tutorial on the TV settings, remotes, maneuverability of the mount itself (an articulating mounting bracket), and tips and tricks for getting the best picture from my viewing angle. Overall, the professionalism, attention to detail and end work product were outstanding and I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that arrived to install my TV were very professional and did a good job installing the TV. They were quick to install it and explained to me how to use the remote and set it all up for me. Prior to leaving, they asked me if I had any questions or concerns and if I did provided me the number to call.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my replacement 86-inch tv. After a self-home installation with my first 86-inch tv I know the task was to much for me. The crew arrived on time and the two technicians decided that they needed a third person and they put out the request and within an hour the additional help arrived and with swift order mounted the new tv on the wall above the fireplace. In addition they installed a new sound system to go with tv and then did all the setup and explanation on how to use the new equipment. I was very happy with the timeliness, the professionalism and knowledge to make this a satisfying experience. Thank you for a job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ginormous TV install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, they did an outstanding job, very quick and knowledgeable. Bedsides the tv, they also installed 2 rear in ceilings speakers for my home theater, at first it didn't work but they were able to find the perfect solution. They did a clean installation, you cannot see any wires. They cleaned the area of all debris. All I can say is outstanding!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Awesome TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough wonderful things about my new TV. The professionalism was top notch and was done quickly. Also, I was guided on how to use my new TV. My experience went above and beyond my expectations. I highly recommend Geek Squad and will be using them again in the future I am sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 Samsung Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there were two tech that did an excellent job installing my 75 inch yv to the wall, The wires behind the tv were dressed and area cleaned up. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys are awesome. They are very careful. Aware of surroubdibgs. Wear booties to keep floors clean. Very polite. Know what thry are doing and efficient. Clean up before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Were very knowledgeable and installed and set up the new tv and swivel stand very quickly. They connected the existing soundbar, blueray dvd player, direct tv and it's remote and paramount +. They programmed everything and I didnt have to do anything. They took away the old tv also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime satisfied Geeksquad member which I've used for tech assistance with my computers & related devices. So it was a relief to learn that Geeksquad offers installation and TV-support services when I was looking for a new smart TV. In fact, that was the key decision factor to purchase the TV from Best Buy. Geeksquad was used to deliver and install/mount my new TV & wall mount. The install price was comparable to other companies offering TV install services, but I decided to upgrade my annual membership to include all IT-related household items with home service. Although there was a glitch with my original install date, Geeksquad was very responsive in explaining what happened & rescheduling as soon as possible. They sent two very professional & customer service oriented gentleman who delivered, installed and set up the new smart TV. They walked me thru all the features of the TV, speakers, remote controls before leaving. They left my place clean & took all the packing materials away, leaving the place clean. I haven't had any issues since they installed the TV, but feel relieved that I can call for help if needed on another day and for other IT issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a 70” TV for us. They were on time and completed installation quickly and efficiently. They also set up the new TV to ensure everything was EOY as expected. Great guys and caring service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted TV to brick fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys, Chris and Chris came and mounted my 65” TV to my brick fireplace. They finished very quickly and were really nice and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    Another TV installation well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this was for the mounting on a floor stand that I provided, and delivery of the Best Buy Brand 55 inch TV and set-up. I have five TV’s in my home, and three have been purchased (Samsungs) mounted and set up by Best Buy. Being a total tech member makes the transactions go smoothly and efficient.

    I would recommend this to a friend