Customer Ratings & Reviews

The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, couldn't use it due to the nature of the mounting). They were great about making sure to position it where I wanted and also hauled the box/trash with them afterwards so I didn't have to worry about it. I recommend TotalTech because install for both TVs I purchased was free (just needed to buy the mounts).

The two person team that came in to install the TV, receiver, DVD player, and TV mount came a bit later that when they said they would but they kept me informed until they got here so I had no worries. They made my life very easy by unpacking everything, uninstalling my previous gear, and installing the new things and then setting it up to work properly. It took them a bit more than half a day to do that and when they were done, I had a system that was up and running with not effort on my part.

Installers were helpful in explaining the mounting system, some remote control features I was unaware of, and explaining how the television automatically adjusts the the picture to the quality of the feed. Met them at the door and walked through the removal of the old television, relocating the mount, and installing the new unit. Walked me through the features and took the time to let me try so I understood how to get to some menus. Friendly, courteous, professional - second installation from Mission Viejo Geek Squad and both times were excellent.

Geek squad was great on the mounting and install of my new tv. Very cheerful, easy to wor, with, answered all questions, very neat...even wore slip on dust shoe covers to protect my floor.

I cannot speak highly enough of the gentleman that came to do the install the first TV they put up came cracked inside from the factory. They took it down went to one of the closest Best Buy‘s swapped it out brought it back to my house and installed it they did an awesome job, the boxes the Styrofoam set up the TV for me being disabled. They treated me like if I was a relative I cannot speak highly enough about these two men.

I had to Geek Squad coming to install my new TV. He was able to use the bracket I had for my old 47-inch to fit my new 55 inch Sony. He did it at a much better height that I had the previous one so it is more comfortable to watch and he set it up so that I could immediately start enjoying it with very little instruction I was very satisfied.

Geek squad crew did a fabulous job with install and clean up. They were very professionally and friendly and efficient at their job. I would ask for them not third party contractors from Best Buy.

The tv is fantastic, easy to use and has an excellent picture. The Geek Squad connected the Tv to my Bose Sound Bar and it’s wonderful. The quality of the picture and sound are amazing.

As good as it gets. Could not be more pleased. Small calibrations to my taste have a great picture. SDR on dish is very good and HDR on Fire Stick is amazing. Excellent AAA+++

The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

The tech was professional, personable and did a great job. He had the TV mounted perfectly and was done in about 30 min.

Team Adrian did a great job from start to finish. Pleasant, knowledgeable, left us understanding how to use all the new set up. Bravo.

As always, great, patient service. Careful and knowledgeable, and a total pro. Thanks.

My tv was mounted and connected to all my devices. The representatives were very knowledgeable and answered all my questions!

Techs advised us if arrival. Were perfectly on time. Neat. professional And did a great job. Great clean up. Very knowledgeable. Thank you Best Buy

The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

The agents removed and installed a new projector. The agents that came were exceptional. Later I had universal remote programmed. Agents are super and I would not hesitate to have Geek Squad come again. I will continue to call when I need help with electronics or other.

Concerned initially that it wasn't the Geek Squad who installed. However, technicians were professional and knowledgeable. Connected and mounted without an issue. Very satisfied with the service.

Rudy with the GS @ Myrtle Beach Store was awesome in every way possible in my book! As with my salesman at the store where I bought the Sony A9G, I also felt like I hit the lottery getting Rudy as my GS tech. As I stated when writing a review for David, my salesman, I almost never write reviews for anything, but when you get a person that goes out of their way to do the little extra things, I feel obligated to praise them! I'm a Self Employed work at home guy that sells my services in the freight business, so I know a thing or two about doing the little things for customers just to make sure they're happy. GS has already been to my home on 4 different occasions for wall mounting my TV's and setting up my new computer, and this makes it the 5th time. There's only 2 guys I've had the pleasure to work in my home, and RUDY is one of the 2!!! Even vacuumed my floor before he left, never had that happen before? If anyone is looking for GS services on wall mounting their TV, ask for Rudy and or AJ, you won't be disappointed!!!

The team From Geek Squad answered all my questions. They were meticulous in making sure all was perfect. When that picture came on it just took you breath away. Thanks to the gentle in the Geek Squad that made this posible.