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Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 38,686 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great picture! Easy to use. Geek Squad was the best in bringing in and setting up. Very knowledgeable and answered all of my questios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount and Tv set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and went through all the settings and took care of everything for us. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad arrived within the window of time promised. Attached my new television to the new wall mount, set up the new television, set up the new remote and took the time to show me how it worked and showed me the new features of the new television. They also cleaned up the work area!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality is Beyond Reproach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and function on a challenging wall made of stacked stone. Geek Squad were a husband and wife team that drove from out of state to complete the install. Very happy with the product and even more happy with the quality and attention to detail on the install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is so professional and knowledgable. It's like having your own IT Department in your house. I don't know how we lived without Geek Squad before. So many benefits for so little money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did an awesome job installing our home office tv. They were professional, hung tv as directed, and made sure work area was clean after install. We are very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & picture are excellent. GS install the TV. The guy from GS did a excellent job he was knowledgeable, and installation was on point answer all question and was VERY polite and nice wouldn’t have NOBODY but GS install any and all electronics in my home!! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the installation on my TV, Sound Bar and Wall mount. They were there when they said they would be, they quickly and cleanly installed everything and did not leave until I was comfortable with the operation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TVs quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had Geek Squad mount our new inside tv and our patio tv! Did a great job. Personable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Finally, some caring Individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and knowledgeable about what they were doing. They were here before the time they were scheduled and they called first and asked if I wanted them or they could wait until the scheduled time. I told them it was OK to come and they did. They were in and finished the job before I even knew it. They instructed me on how to use it and they cleaned up after themselves Great people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed this TV was excellent. Very professional and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, efficient, and friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to install my 75” did a fantastic job. They were professional, quick, friendly and knowledgeable. They even helped to hook up my sound bar and checked all connection, picture, and sound to make sure they were working. They worked so smoothly and really clean so I didn’t have much to clean up or anything when they left. The even took away my old tv as part of the TotalTexh service. Everything was done so smoothly and efficiently. I was very impressed. I won’t use anyone besides the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, Peter and David from the El Centro Geek Squad were awesome! Peter and David were very professional, they measured where we want our TV and sound bar mounted. They double checked and triple checked the measurements making sure everything is centered. Peter set up our remote so we could control everything on one remote. After installation, Peter was showing us how th rv worked a d notices our wifi was lagging. Made a recommendation on how we can upgrade with our provider. We did that the next day, and our wifi speed quadruple. If Peter had not tell us we can get an upgrade, we would still be stuck with an outdated router. Peter and David cleaned up everything and in our opinion, went above and beyond. We are enjoying our new TV. Thank you Peter and David and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad got the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who helped hang my TV on the wall couldn't have been more professional and courteous. They respected my house, kept their distance with social distancing guidelines in effect, and also wore their masks the entire time. The TV took some time to get on the wall, but that was to be expected because the wall we were mounting the TV on has a firewall about 5 inches behind the drywall which cannot be easily drilled into. Also, the the TV is 75 inches and quite heavy, so they took great care in planning things out making sure everything was safe and stable. The studs were also spaces a little oddly on that particular wall, but they rolled with it and took care of things nicely. I could not recommend them enough to anyone looking to have someone hang a TV for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Better than Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated having Best Buy mount my new TV. But when I looked at the new TV's I realized having it done professionally was a no-brainer. When the two came to install the wall mount and the TV they handled the task without issue. This was clearly a two person job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment made the dau before and updated the next day. Arrived on time, were neat and organized. Removed old wall mount and installed new one. Took old tv and trash. Both were very courtesious and professional in setting up our internet and other perferred choices

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing my TV. They even went back after I requested to have the HDMI plugged in. Very professional to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad associates did a professional job. They were quick and efficient with the installation, then took time to ensure we knew how to properly work purchased item. Will definitely use their service in the future.

    I would recommend this to a friend