Customer Ratings & Reviews

They did a great job with the installation of the equipment. Not so good on setup. Lots of pushing the remotes but not much info to me. The setup is still not correct. When the TV/Sound Bar is turned off the cable box is still on. Can't turn off the cable box with a remote without creating problems with the TV on/off.

The Geek Squad came in and quickly and efficiently installed my new TV. They (Samsun) made a recommendation to get the Geek Squad contract and encouraged me to go back and get a newer cable box. So glad I got that contract! I had to have them come back as I had problems after I installed the new box. Both visits from the Geek Squad were great! The guys are friendly, helpful, courteous and educated me on my purchase.

Between the very user friendly set up of Samsung TV's and the Geek Squad, from installation to first use was a breeze. Great picture, easy navigation of menu and controls, when needed and ultra clear sound (I have a hearing issue not related to volume). I could not be more pleased.

The Team was professional and personal. They did an excellent job and mounted the tv and wiring exactly how I wanted it.

Taylor Fox was great. He is with Geek Squad and delivered and set up the TV so it was so easy. very knowledgable guy and it really helped me for someone else who knew their biusinee=ss to put it up

The guys that came were extremely knowledgeable, very quick and very helpful in showing me how to use my new television. They were also very interactive with my 3 year old who had to be involved in everything, and know what everything was, so he could later mimic everything they did after leaving. I appreciated THAT most of all, because we lost my husband in August and he did all that stuff with Daddy. I also appreciated the extra time to be able to add all of my streaming services and making sure that I was able to sign into all of them. Thank you so much Geek Squad!

I have to say the installer that put up my new Sony tv was a professional. He positioned and prosthetic tv to my exact specifications. Thank you Geek squad….

The guys that mounted my tv were knowledgeable, friendly, and very efficient. I would be please if they were sent for any of my geek squad work.

The agent had the right mount for the TV. They did an excellent job installing and setting up the TV. Very efficient and personable. They were a great team!

The agents were very fast and efficient with the installation. They also were great in communicating when there was going to be loud noises, which was very appreciated since I have 2 young daughters who were sleeping at the time

The two guys that came out to do the install for me did a great job. They were thorough and thoughtful. They made sure that the TV was secure in the block wall and everything was cleaned up. I would recommend them. They also took their shoes off or wore booties to protect my floors. I was impressed.

Geek Squad was fantastic! Two gentlemen came to the house, installed it, and explained how everything worked. They were professional, friendly, and knowledgeable. It was a great experience!

My in home installation when perfectly. The team was efficient and quick. The best value for setting up a system in my home.

Rose and Jacob were amazing setting up and mounting my new Samsung 75” TV! They completed the job perfectly. Their communication was great, they were incredibly helpful from start to finish, they were able to explain what they were doing and why they were doing it (also offering advice on what they thought was best), and they even had an additional mount I could purchase with them on the spot after realizing I had purchased the wrong type of mount myself. I’d give them 6 stars if I could! If you want your TV mounted properly, this is the service to purchase!

Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

After a lot of confusion about installing our new television, we received not a five-star service rating but a TEN STAR! DON BRANDON made the installation and did a fantastic job. He respected our personal property surrounding the product. But, the most amazing task was modifying our existing wall mount His experience saved having to repair the wall for the new mount. He was also able to teach us how to properly use the new remote correctly. Please double thank him for us!

Very professional. Knew exactly what to do to install my TV over the fireplace. Connected the inputs and tested everything before they left. It looks great!

The team of geeks were very professional and efficient, would use them again when I need more help

The guys that came to install my TVs were amazing. I think one of the guys name was Chris. They were awesome, extremely professional and easy to talk to. They went beyond my expectations and they are an awesome team!