Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 38,686 reviews
  • Rated 5 out of 5 stars

    Quick and easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered and installed right after the superbowl and i absolutly love it! The install team wall mounted and hid my cords in the wall. They did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service from Roy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy was outstanding I couldn't believe how quickly, efficiently and beautifully he installed my new TV. He even saved me money by returning the mounting bracket I had purchased, as he determined the one currently in place was capable of handling the new unit. He also took the time to explain how to use the features of the new unit, and he took away all the boxes and packing materials. He was wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nary a single issue at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs installed two 70" flat-screen TVs..The also installed it's attendant articulating wall mount..Everything went flawlessly on my installation (s)..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent agents, git mount and tv up quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, informative, friendly and out going. Showed me several options for sound & picture and were very knowledgeable about hooking everything up along with advice on the sound bar I already had. Great guidance with which mount to use. One I had was not great so they explained what they had in truck and I bought one of theirs and returned the one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great and professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very prompt and professional. I lost my screws, but they had some back ups to install without any issues would highly recommend. 

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad first was on time. Second they had great customer service and were showing me step by step of what they were doing. They did not waste their time they knew what they needed to do and completed the installation and informed me before they left and showed me the finished product. I was very very please of thei excellent work . Give that team a raise in pay!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is great! It has the adjustments needed to get your TV in the correct position. The Geek Squad took care of all installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad awsome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad =rockstars in my book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Best Buy install on numerous occasions. And I have not been disappointed. I encourage anyone who is not satisfied, speak to the installers communicate. If I ever had a concern or issue I have communicated with them directly, and we have been able to resolve any concerns. Set an expectation for how you want the finished project to look, prior to them, beginning work, and iron out any wrinkles. I have just been so pleased with the service at Best Buy offers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad are the Best installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, prefect installation, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Geek Squad Staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were AWESOME. Ask me all the important questions to make sure my TV was mounted to my liking. Reviewed everything with me after the mounting was completed. I would like for them to come back out for any of my future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called to let me know he was on his way, arrived on time, practices safe distancing,etc. hung my TV, cleaned up the dust from drilling in the wall,,,,,everything went EXCELLENT!!! Couldn't have asked for better service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new flat screen tv was handled professionally by the team of people from the Geek Squad. They were very through and cleaned up everything after the installation. We could not have been more pleased with the service we received and would highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my tv and receiver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was knowledgeable and thorough!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They mounted two TV’s and hooked up all the devices as requested. They made sure we knew how to work everything and even left us their card and told us we could call or text anytime. We were very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to all devices. They were careful and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Very professional Geek Squad crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew came out and did a great job hooking up my 75” Samsung and all the wiring too. They were very respectful of my equipment and how I wanted it hooked up and operating! I always recommend the Geek Squad to hook up systems as they do a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job in no time!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an awesome job. They were very knowledgeable, called ahead of time as requested, showed up on time, put on shoe covers without me asking, did a very quick a professional job, and cleaned up after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took less than 1 hour to: Dismount old TV Adjust mounting bracket to handle new TV Mount new 65” Sony TV Configure and Setup new Sony TV and Connect to my DISH receiver Quality work completed in a very short time. True professionals.

    I would recommend this to a friend