Customer Ratings & Reviews

The two guys that installed our 98” Samsung did an excellent job. The TV is a monster and weighs over 150 pounds requiring a heavy duty wall mount bolted securely and squarely into the 2x6 wall studs Using an electronic wall scanner. No fuss no muss in and out in an hour Interfacing the TV with the other electronics and going over the TV settings was a snap. Very professional and polite

The Geek Squad done a great job.they were efficient and knew what they were doing.

They were to dismount and relocate a plasma tv, install new mount an unpack, mount and setup new tv and AVR and reprogram urc and haul off a rear projection dlp set. On arrival they said did not do urc programming or haul-off. Other people need to be scheduled to do that. I finally managed to get the haul-off a couple weeks later and canceled the urc programming for now. TV mount seems ok, but keep getting messages to setup remote (even after selecting to not see it anymore, and about needing ARC. I could not airplay to the AVR (It is connected to net via lan connection but they left it connected by WiFi … I turned it off WiFi then it appears in my AirPlay options). They left a panel off the back of the TV with no explanation, I discovered the panel still in its foam sheet packing cover after they had left.

The geek squad was on time and did an amazing job mounting 2 tv’s. A 55 inch in the bedroom and 75 inch in the living room. The team was very professional and ensured and I would highly recommend them.

I was very pleased with the efficiency, and accuracy of the installation. They arrived within the allotted time, calling 15-20 minutes before to say they were on the way. They were calm, polite and obviously had worked together for a while, with each one doing their set task. TV was mounted exacted where and how I wanted, with very little fuss or movement of furniture. I have a very small apt which they adapted to easily. VERY PLEASED.

The two installers, Brody and co-worker arrived on time and efficiently installed the wall bracket and TV. In addition, they helped set up the TV. They were efficient and very professional! Excellent service!

The Geek Squad did a great job of installing my TV and giving me a little training on operation of it.

Unfortunately, they were late for my appointment. No call to say they would be late. With this said, the two installers were very good at what they did. They were very personable, and knew what they were dealing with. No complaints regarding the installation. Just did not like the extra wait and change in my schedule.

The TV mount is perfect for my outdoor patio. The technician did a great job; on time, efficient and done!

The agent mounted the TV in the best position for ease of use and safety. Setup all the viewing options and adjusted picture quality. Explained use of the remote.

The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.

The team did a great job, arrived on time and installed the mount easily. Weren't able to move the outlet due to where we had the tv mounted, but they explained why and helped us return the outlet kits that we had purchased

An excellent LG TV with real good sound and remarkable color outstanding for football season

The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.

The techs that delivered and installed my new Samsung tv were great. They were super professionals who explained to me everything that they were doing during the installation process. Efficient is the word that comes to mind to best describe them. They did a fantastic job of explaining the new tv and the controls for it. Additionally, they took the time to program my Amazon cube to control the tv and sound bar also. When they were done with the installation, it appeared as if the tv had always been in that spot! No wires were showing or anything. I would recommend the two of them to all of my friends and relatives!!

These guys were the best. I know how do this myself but it was included with my 98 inch tv .Geek Squad showed up and took my old tv off the wall set up my new tv and had me sit down so they could get the perfect angle for my viewing and helped set up my audio equipment 5 star crew

The two gentlemen who came and mounted my new televisions were knowledgeable and made suggestions while I made up my mind which helped me to decide the best spot to place them. Next year I think I'm going to purchase a 65 inch TV.

Geek Squad service exceeded my expectations. Very meticulous work, reconnecting my accessories and even controlling the usual cord chaos. My Geek also gave me good advice about adding a wall outlet and am so pleased with the convenience and clean look. I'm so glad Best Buy offers this service.

installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer