Customer Ratings & Reviews

Geek squad came put everything together, mounted the TV. Very efficient and friendly.

The guys came out right on rime with professionalism, courtesy and knowledge of rhe items I purchased. They were willing ro assist with anything needed to complete the job. When they were done they cleaned and disposed of empty boxes from my home. After all that I was given a tutorial along with the setup and was given access to call at anytime if I had questions or needed assistance. Great job!

Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

They arrived ahead of schedule mounted the TV bracket and TV, hooked up all my peripheral equipment, tested everything to make sure it worked. They spent about 20 minutes showing us all the basic operations. I’m an electrical engineer, but I was please and very impressed with the service and kindness of the technicians not to mention product knowledge

Hiram was extremely kind, helpful & patient. He came back to finish the job when Spectrum had not done something properly. Hiram came back as promised and made things work even though it disrupted his schedule. We cannot thank him enough. It would have been easy to just blame the problem on Spectrum and not finish the job (since he couldn't without cable working), which would have required us to call Best Buy again & start the whole process over. Hiram is a valuable asset to the company.

Wall mount was very simple to install with the template when you find the stud. The adjustable mount makes it easy to watch TV anywhere.

The geek squad mount my TV and then they made the initial set up including connect it to the Internet wifi.

Techs were professional, quick to install and helped explain all the features.

Technicians Nam Le and Matt were so professional and knowledable. Job was done quickly and they answered all my questions too. Terrific technicians!

Geek team Eric & Nate provided outstanding service - re-designing the home theater - adding components as necessary. They professionally installed TV on the wall, hiding cables and most important setting up the many user interface options. They provided a heads-up on arrival time, left the site clean, reviewed user operation and answered all my questions.

The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.

The agents did a great job mounting my TV and connecting my sound bar

Very good in the installation.Also they helped us learn about the new TV and sound system. The Geek Squad are the best in the business.

agents arrived as scheduled and proceeded with installation of TV via wall mount. Very efficient and proceeded to walk through functions and operation

Every time I buy major appliances, I always go to Best Buy because of the installation, set up, and haul away service. I recently bought a 75in TV and installation was quick and the techs came on time.

The agents mounted our TV and connected all our devices in just a few minutes. They knew exactly how and what to do . We appreciated them so much . They did not keave a mess either .

The agents who came installed my new 65 in TV with the sound bar hanger very quickly and efficiently. Thay set them up and showed us how to use them. Great service.

Great job by Geek Squad rep. Knowledge efficient offered good suggestions and very nice person.

The Geek Squad installed my new Sanus wall mount on my Samsung 65” tv and set up my Rockfish wireless transmitter and receiver on my Yamaha Receiver. They were efficient and professional and provided good advise!

Great service. Knowledgeable and timely. Knew everything about the product and how it works.