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Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Tech Consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with my first Total Tech experience. The consultant, Charlie Uyeda visited our home in anticipation of our remodel. Based on our needs, and the home layout, he was able to provide information that we needed to make the best decision. We are completely happy with the Sony Mini LED purchase and installation. We look forward to having Charlie as a part of our 'remodel team', seeing the completion of our remodel with new replacement of additional security devices and TV, computer, printer networks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Beautiful quality TV easy instructions on working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality TV easy instructions on working remotes and products the installation was unbelievable leave I haven't known about the service before

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great Installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members did an amazing job with TV mount and installation. They took care of lingering wires as well and helped to keep installation clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv with excellent results. They were very professional amd knew what they were doing with care

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Brooklyn and Caitlynn were knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 ladies were professional and did a very good job at removing the old TV and mounting the new TV. They set the TV up the way we wanted and cleaned everything up before they left the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and cleanly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my new TV were fast, friendly, and very clean. They asked for my input on the TV height and gave their own opinions on how they like their personnel TVs installed, which I thought was helpful. They made sure I understood how to use the TV and offered to be of assistance if any future issues were to arise. Great install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent once again. The job was a pretty simple articulating TV bracket installation, but it needed to be affixed to a decorative brick fireplace. I called as I was too busy at work to get the work done before an important event at our home, and they were able to schedule us quickly. The communications, work, and clean-up after the job was completed were all very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very friendly and knowledgeable. Eager to help and answer questions during setup. Will recommend to everyone I know. Couldn’t be more happier with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Mounted TV quickly and carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted 65 inch TV to the wall quickly and carefully, wearing masks to prevent spread of COVID-19. Also compiled info for easy reference and helped with storing box in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fantastic!! I cant remember their names but very professional and knowledgeable ! Everything was done expertly I think one was ryan

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Get geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in mounted and installed my new 75’ TV with no issues! They were professional and explained the TV functions. The geek squad made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekie geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and awesome, thank you for having a good attitude and working with me on the install at the last minute. Hope yall enjoy those 3Ds, gents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were fantastic. They had no trouble and were very helpful in teaching me how to use equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Purchase - TV Mount/Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service was amazing! I had the pleasure of having Dorian and crew as my Geek Squad Experts. They called me when they were headed to my house. They arrived earlier than I expected - they wore face masks and shoe covers - they were courteous - careful - and efficient. I received great customer service and was also empowered with knowledge because they answered all of my questions (and I had A LOT). I am so happy that I chose to purchase the mounting service. The mount seems to allow us a better view of the TV from all angles within the room. The TV - the service accessories...........everything is great! I am so happy about my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The GS was precise, skilled, efficient and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad gentlemen performed installing and mounting the new TV's on the wall mounts with precision and professional skill. This was the same for the second unit upstairs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad agents efficient, courteous and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents arrived as scheduled on time and were extremely efficient with large screen TV installation as well as helpful in answering questions on TV features and operations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time a dd the job quickly and very efficiently, professionals and amiably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. They were fast, clean and explained everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Staff was knowledgeable and carful with items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad I opted to pay for mounting vs doing myself -they were very careful with tv and my wall -pointing out tips and recommendations was an added bonus- so much better than ordering off of Amazon or online retailer -worth having the expertise. Also worth mentioning it was performed faster I could have done it myself.

    I would recommend this to a friend