Customer Ratings & Reviews

The intent was to have my existing TV and TV mount installed in a way that would have no wires showing. The product they sold me and the accompanying installation were perfect. Looks totally built-in.

Best Buy Geek Squad did an excellent job installing our home entertainment system. The guys were quick and explained the operation of the system to my understanding as I’m not a “tech buff”. They were very friendly and hauled off our old system which was fantastic saving me a trip to the disposal site. All in all it was a pleasant experience purchasing my entertainment system at a great price from Best Buy while having Geek Squad install, haul and protect my equipment. Thanks guys and highly recommended to all!!!

The agents were professional, informative, friendly and out going. Showed me several options for sound & picture and were very knowledgeable about hooking everything up along with advice on the sound bar I already had. Great guidance with which mount to use. One I had was not great so they explained what they had in truck and I bought one of theirs and returned the one I had.

Premium TV Mounting (TV Connect and Setup Included) made the whole installation a breeze. The Geek Squad tech was prompt, courteous, Cleaned up after himself and removed the old CRT tv and made things great.

They were very professional and friendly. They were in and out. They carefully took my TV off the dresser and hung it up perfectly.

This was my first experience with the geek squad but it will not be my last! They showed up on time and did a great job. They were very helpful and knowledgeable as well as respectful to our home.

The agents mounted our TV and connected all our devices in just a few minutes. They knew exactly how and what to do . We appreciated them so much . They did not keave a mess either .

I originally had some trepidation's with the Geek Squad installation having dealt with them about 15 years ago and had a bad experience. However, this experience was wonderful. Great communication, excellent workmanship and a good knowledge of the unit they were installing. The one small item was that they were limited in time. My understanding is that if the Geek Squad is not available, you will get a 3rd party and that could be problematic.

The installer was very professional, knowledgeable, and quick. He also came a little earlier than my scheduled appointment.

Two geek squad personnel arrived within the designated times and quickly and professionally attached the mount and tv on my patio. These guys were an awesome team! They were personal and kept me informed, made sure everything was working properly and then walked me through to ensure I understood operation. Very impressive and muchly appreciated.

Jacob was outstanding. He arrived promptly on May 3rd and helped me tremendously with everything! He is extraordinarily knowledgeable, talented, expert, efficient, understanding and very clear in his ability to explain the complete set up. Jacob is an asset to Best Buy. Thank you very much!!!!

Installation was very fast and professional My only complaint is that I was charged an additional $40 cash for a cable. The TV came with its own cable.

The hard part is finding the studs in the wall. Once they’re located measure and place the template for mounting & scotch tape it to the wall. Once it’s mounted it’s you’ll be excited on the ease and money saved doing it yourself for only the low cost of the bracket. Fully flexible, don’t waste money on the other brackets. Geek Squad not needed. Sorry.

Geek squad surveyed our request in person. Our job wasn't easy as it involved penetrating tile wall. A risk of fracturing beyond the installation point was high given the tools, the weight of what would be hung up (a 65" tv mount + the unit iteself). After thorough consultation, the crew precisely conducted the install. It was done as perfectly as can be. The work has held up through July 2020 and zero problems have been experienced. This crew exercised the highest care. They know their job and execute it with the best of them. I recommend Geek Squad for home installation of your purchased items from Best Buy.

I was skeptical about using geek squad, but my experience was very smooth at least. My agent mounted easily and installed fast. Might be a bit pricey, but was worth it. I would recommend still.

We had Geek Squad install our TV and a new soundbar. Louis and Jeremy arrived on time and set to work. They both put on booties to protect the carpet and wore masks to protect from Covid. They worked quietly and quickly and got everything installed. It was a professional installation, with everything working as expected. They showed me how to operate the soundbar and answered all of my questions. They went above and beyond by helping us with another TV mount. We will definitely contact Geek Squad for any installation needs in the future. I would ask for Jenny and Louis again as well.

The Geek Squad mounted my new Fire TV in a truly quick and efficient manner. I was truly amazed at how fast they were able to mount my new 50 inch Fire TV in my Bedroom. They did it so quickly and professionally that I was nearly shocked at how quick. They were extremely polite and courteous as well. I would recommend these guys to all my family and friends.

First Shawn came out to help me figure out where to place a new tv in a fairly limited space near a corner in the bedroom. He was very helpful in deciding what size the new tv could be given the space available. Really helped me a lot!! Then Justin came out to do the installation and was great! Very polite and efficient - answered my several questions and helped me to choose the absolute best spot for the new tv to be wall mounted. Very pleased with both Geek Squad guys!!

The Geek Squad Agents arrived on time, went right to work and mounted my large screen television on the wall. It's nice when you hire people like these young men, who actually know how to do their job and do it well. I was impressed with the speed in which they got this done. They mounted the TV right where I had asked them to, but not being quite moved in with my furniture I wish that I had marked the spot one foot to the right--that's on me. The one thing they didn't do was mount the sound bar, and I didn't notice that until they left, but they're schedule to come back and do that.

The two men who installed my TV were friendly, professional, and quick. They obviously knew what they were doing and had everything they needed with them.