Customer Ratings & Reviews

The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.

The 2 Geek Squad gentlemen performed installing and mounting the new TV's on the wall mounts with precision and professional skill. This was the same for the second unit upstairs as well.

excellent service; very helpful, knowedgeable and pleasant.

TV and sound bar was installed perfectly and the technicians were friendly and professional.

Awesome set up after horrible delivery experience. The delivery team did a no -show 2 weekends in a row. I retuned all of the accessories to the store to cancel tne order. The manager, Lily, Jessica S. ( my salesperson) and the installers ( Ramon and Khalik) turned the whole situation around and saved this sale. No one should have to cancel the order to get the item delivered. There is a lot left to be desired with delivery. It ended well due to the team I mentioned earlier. Thanks for allowing a platform for feedback. Artra Watkins

The Geek Squad installers were excellent. Completely knowledgeable and able to get the install done quickly and correctly.

The Geek squad team was on time, professional, and courteous. They were careful not to make any mess and, they also wipe down the TV to remove any finger prints after it was installed. This was a surprising and impressive improvement over BEST BUY’s appliance delivery and installations which are done so very poorly by Lone Star. I have nothing really good to say about them.

The man who installed my mount was awesome, great mount as well. It was an overall 10/10 experience

The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

The two agents were on time, very professional, did an excellent job and did it very quickly and efficiently. Very helpful in explaining the TV and mounting worked.

The guys were very professional. They hooked up everything right the first time. Measured it perfectly. Definitely recommend geek squad!

Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

The agents set up the wall mount and 75 inch TV . and the sound bar . they set up all of our gaming , Netflix ,Disney plus and Amazon movies. and showed us how to get to and work everything on the TV. they were very professional.

The Geek Squad techs delivered the tv, completed the set-up within the existing system - including desired apps, synced up the remotes and patiently explained all the operational/navigational steps to my mother in-law - they were very courteous and efficient but not rushed. We were very pleased with the process and the two agents.

Geek Squad came out and mounted our new tv. I suppose it wouldn’t be impossible to mount and set up a 75” tv yourself. The real issue is getting it to the house. Several times I’ve been at Best Buy and have seen someone trying to cram a big screen into their personal vehicle. They brought it in, set it up and took all the packing materials with them. They were very professional and fast. Answered all my questions and I couldn’t be happier with their service. I highly recommend utilizing this service and like with most delivery services...don’t forget to tip.

Ben is a very professional, prompt and polite. On both service installations, he has done a great job and always cleans up before leaving the service area. Thanks Geek Squad!

The Geek Squad installer did an excellent and neat job installing my 55” TV set. Everything plumb, level, and centered. He answered my questions and asked me questions.

Your agents were very professional,and respectful. My picture is very brilliant. Thank you Geek Squad.

They were very precise in showing me where the tv would be on the wall by placing temporary tape showing where it would be and had me choose how high or low to mount it. They had good input to help me decide. I had purchased the wall mount and surge suppressor to match my walls and everything went together beautifully. They helped set up the Google TV part of the tv, which was great as that part is all new to me. When finished they hauled out all of the packaging and cleaned up. It was great.