Customer Ratings & Reviews

I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

The Geek Squad team of two came over and set up my TV. I could have done this with friend, but was very glad I chose to have the team do the install. The confirmed that TV was setup correctly, tested and quickly tuned the picture, made sure the sound system was connected correctly. They also took all the packing materials and box and said that it was ok to not keep the box with Best Buy even if the TV has to be returned. So far the Sony TV and installation from Best Buy has been one of the best decisions I made. Thanks!

The first tv mounting was a bad experience. It was done poorly and lazily. After speaking with the geek squad manager and having them replace the damaged tv mount, Michael came out and fixed the bad job and I was very impressed with him. He was kind, patient, knowledgeable and professional. I will always request him if I’m able. He deserves a raise.

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

They arrived on time, they were polite and thourough. They took the time to make sure I knew how to use our new device.

We were so pleased with our experience with the geek squad, delivering and completing our installation of mounting our 83 inch tv and sound bar! They provided knowledge and quality work from start to finish. We appreciated their experience and careful handling in our product and are so happy with everything! Thank you!

My Samsung TV came with free mounting service. I got a 75 inch TV, So it was very nice to have this service with such a big TV. Definitely pleased with the placement on the wall.

The agent was knowledgeable, professional and personable. Excellent in-home service

Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

The two Geek Squad Reps did an incredible job of installing our 75" TV in a quick and efficient manner. They were very courteous and helpful expainling things

Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.

The Geek Squad installers were amazing really nice and professional they did an amazing job wall mounting my new LG G2 77 inch Oled the cables are nice and hidden they even cleaned the finger prints off the TV when they were done they also cleaned up the home theater room when they were done they also go over everything with you and make sure you know how to work it before they leave i couldn't be more happy thank you Geek Squad for doing a awesome job.

The guys were very professional. They were fast, clean and explained everything very well.

The Best Buy agent ensured that we were satisfied with the installation before leaving. He made sure all our devices were connected and working properly and even gave us a quick overview of the TV's smart system. An extra plus was that he ensured the always-on closed captioning was displayed to our liking as someone in our household is hearing impaired. Thank you Best Buy and your Total Tech team!

The staff was incredibly knowledgeable and got my tv mounted with an hour. Super easy to setup and now my tv looks great on the wall.

They were very professional and quickly installed the TV mount and hung the TV.

The set up crew was great and work diligently. They were extremely polite and answered my few questions.

Love it! The picture quality is excellent - very clear, brilliant color. It connected easily to our home network using a Firestick

This TV is stunning—crisp picture, vibrant colors, and immersive sound. Perfect for movies, sports, and gaming. Setup was easy, and the size makes every show feel cinematic. Whether 56 or 90 inches, it transforms any room into a theater. Absolutely worth it. Five stars!