Customer Ratings & Reviews

I had an excellent experience getting my tv mounted by a geek squad team member. He was very professional, timely and even cleaned up after the install.

Agents were on time and installed TV and hooked up to all my devices efficiently.

The Geek squad agents took all the necessary precautions. They were professional and very knowledgeable. I would highly recommend this service.

Excellent service. Such professional and neat work.

The young gentlemen that installed my tv were respectful, efficient and very pleasent. Couldn't have asked for more.

The techs were great & personable connecting the tv and mounting it to the wall. They were quick & efficient!

Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

The technician's name whom mounted our televisions is Jeff Hollandsworth. He did a phenomenal job. Not only did he mount the televisions perfectly but gave me a very informative block of instructions on making older gaming system compatible with them. He also sent some connectors he's saved to connect my Dreamcast. He is an awesome technician.

The team that came to mount our new tv was very polite and knowledgeable. The original mount I purchased did not work so they found me one that would work better so I could order it and reschedule the appointment. Everything worked on the return appointment. We are very pleased with the new tv and the new mounting system.

I decided to get the mounting service because I didn't think I was up to the task of mounting a 65" tv on the wall myself. What a great idea that was, because they were super quick, friendly, and professional, and knew exactly how to mount the tv safely and securely. They were able to figure out that I had metal studs and make sure there was no chance of the TV falling out, because the previous one that was there was directly on the drywall and could have fallen out at any time. Don't skip on this service, it's the smart and safe decision.

The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

Best install guidance customer friendly and clean. I have highly recommended geek squad to family and friends Very impressed

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!

The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

They did a nice and professional job. Could i have done this myself probably, but it was worth the service for the delivery and mounting for this size tv. I didnt have to worry about anything and it was mounted to a great height based on their expierence, room size, and couch distance. Also was willing to give me a complete run through of the device and setup, i did not need it; but really it was unexpected and probably would be useful for most customers. No complaints and only praise from me.

Love the TV, very easy to use and the picture is great! I would recommend this TV if your wanting a great experience.

Great product and great service!! The Feek Squad Representative was efficient polite and knowledgeable.

The agents mounted my TV and connected the Sono bar. They were very professional, competent, and friendly. They cleaned everything before leaving and after demonstrating how everything worked. They made sure I understood what they were doing; they analyzed the wall and used the appropriate tools. I asked questions and they answered me! I appreciated their service very much!

The two Columbus based Best Buy Geek Squad technicians who came out to deliver and wall mount my new SONY 55" TV were great. They were very professional, knowledgeable and personable, and took all required covid-19 precautions while in my home. Their work was quick and the mounting looks great. It is very neat and the various cords are well organized and barely noticeable. I highly recommend these two guys. Any Best Buy customer in the Columbus area who is lucky enough to have these two guys tapped to deliver and install their new TV will be delighted with the service.

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