Customer Ratings & Reviews

Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

Guys who delivered and installed were great. Knowledgeable, efficient and very respectful.

The Geek Squad Guys were very prompt, communicated very well and were so knowledgeable and helpful. They made it so easy! Would totally recommend their services!

Excellent service, knowledgeable specialist and on time

The agents did a great job mounting my TV and connecting my sound bar

They were very careful with entire process - uninstalling legacy 80"TV and installing new 85". We ended up replacing with a newer wall mount that was an excellent choice on their part. They were extremely kind and patient and shared our enthusiasm for our new purchase. We received reminder calls and emails but best part was actually speaking to the techs a few days before they called to review what was needed and we were able to plan accordingly based on the call. Great job geek squad.

This was a great buy as my new tv failed right out of the box. The geek squad came, installed my tv mount & new 75 inch Samsung tv. Made all the connections & began setup. Something on the tv was not working. They said I just needed to stop in the store & do the paperwork to get a replacement tv. They came back with the new tv, removed the bad one & replaced it with a new one. The new TV performed flawlessly. They went over everything with me & then they packed up everything & left.

Took the worry out of the process by having them install it! They were great and were very efficient in the process!

Second time we used the service and had friendly gentleman come do they exchanged the tvs very quickly in and out in about 45 minutes the update to the tv took the longest time but stayed to make sure everything worked

The two guys initially showed up and did all the prep together like a well oiled machine. After the lifting and heavy work was done there was one guy left and he was absolutely great. Due to a current slow internet system he was very patient and used the time to make sure I had a good education on the system. I really thought that the courteous way he spoke and acted, including very diligently putting on and taking off the shoe covers going in and out of the house. This wasn't just show, it was a deliberate caring for the customer. An overall very satisfactory experience.

mounted and connected to equipment. Friendly and professional.

Knowledgeable, very nice guys, excellent customer service, installed my tv in a perfect position and made no mess. Thank you!

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

I love this TV. The picture is great. It is very clear and bright colors. It is easy to add apps.

The crew were very professional & friendly, installed the mount super fast and didn’t make any mess. Geek Squad is the BEST! Thanks Best Buy.

The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.

Our 75” goes over the fireplace and is 6-9ft off the ground. Boy is it heavy. The agents made installation look easy and connected to everything. Great service!

Service is always consistently great. This is the 4th TV we have had mounted by the Geek Squad. It is a hassle-free experience every time. They arrived within the scheduled timeframe, did a fast & professional job, & cleaned up by taking the box/packaging with them. They even went the extra mile by taking our old TV down to the garage for us. We had the same technician as the last TV we had mounted 2 years ago which is still solidly anchored to the wall. He is super friendly & patient when giving you a tutorial on your new TV. This service is the best way to get a worry-free clean look for the room your TV is in.

The team was super professional and quick at installing my tv mount. I would definitely recommend and use them again.