Customer Ratings & Reviews

The agents did a great job installing it and the showing me how to use my TV and how the mount works

They had to move an older mount UP higher for the new, larger TV. Because it was over a fireplace, studs ran every which way, which is why I decided to hire the Geek Squad to do the installation. I'm HAPPY I did, as the two installers were in and out (and properly masked up) in under an hour, including making sure the TV once installed on the mount worked properly. Great service all around and they even made sure to sanitize every surface they touched and took all the packing materials. Would definitely hire again for any job.

The installation was quick, the guys were very professional and did a great job.

Installers were quick, professional, and courteous. Final outcome has been amazing.

Did a great job. Robert was timely with delivery and showed the experience in mounting and setup necessary for an enjoyable TV and soundbar experience.

The 2 techs were outstanding! Friendly and also highly competent. In and out quickly and also walked me through the whole setup.

Best Buy did a fabulous job of setting up our new 65” Sony Bravia. We could not be happier with the friendly professional service provided by the installers.

The guys re-mounted the TV lower, which was where we wanted it. All wires were run through the walls so it looks professionally installed.

I love the TV, and the tech who set it up knew all about it, giving me a lesson.

The agents mounted and installed my tv and sound bar. Im so happy with the service and knowledge. I think my tech was Collin. Great asset to Geek Squad.

Excellent service. Polite and very knowledgeable. Showed me how to work the remotes. Quickly installed and set up.

Very professional and knowledgeable. Highly recomend them !!!

The Geek Squad were very professional and installed my TV and holder very quickly.

Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

The technicians were great! The system of setting up appointments is lousy. Did Best Buy intend to have no human available for customer service? The request was to have the appointment after 10:30 a.m. My husband is bedridden and the nurse was due at 9:30 a.m. The cost of delivery and installation was more than the cost of the TV itself! What a rip-off for the elderly!

Smooth and professional installation service. Techs were very patient and did solid work.

The Geek Squad team that removed my recently installed 77” LG G3 and remounted it with a new Sanus mount on 11/2/23 did a great job! I had some very real concerns about the TV, which was much heavier than my last one, being mounted on my wall without being attached to the studs, which, based on previous installations, I did not think was possible. Austin and John not only took the time to patiently listened to my concerns but then acted on them to be innovative in their placement of the mount in a tight spot and did actually find a way to anchor it into the studs. They also did some extra work to sure up the wall by filling previous holes made by previous mounts with bolts. I now can watch my TV without any fear whatsoever of it eventually falling off my wall! Beyond this, they were efficient with notifying me about their arrival and did clean, careful and exact work while here. I couldn’t be happier with the installation, and really appreciate them doing a great job in an era where service providers are often not performing at that level, in my experience anyway.

Geek squad installed the wall mount and connected my 55inch Samsung TV to it perfectly. Service was completed quickly and satisfied with the result.

Great job on Install - very professional. Recommend their services.

We made arrangement to purchase the wall mounting bracket and then have them install the bracket and mount the 75” tv that we had previously purchased from Best Buy. They were on time and everything went as desired. Great job!