Customer Ratings & Reviews

The agent was knowledgeable, professional and personable. Excellent in-home service

The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

Geek squad showed up on time as scheduled. They were clean ,efficient and well trained in installing and setting up large screen televisions and sound systems. Glad I made this decision.

The Geek squad who helped us from Selleck to installer where pretty good. They checked three order for the open box item and called to confirm the order was right.

Cole was very professional and friendly. TV was hung quickly and thoroughly explained features afterwards.

The agents did a great job installing wallmount and soundbar. They took their time to insure quality installation.

They were very professional and quickly installed the TV mount and hung the TV.

The installation crew was great. They answered our questions, returned the bracked we purchased when they used the existing bracket. They cleaned up after themselves and communicated with us on expected arrival time. This is the 2d time we have used them to install TVs and wouldn't hesitate to use them again.

They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

The Best Buy agent ensured that we were satisfied with the installation before leaving. He made sure all our devices were connected and working properly and even gave us a quick overview of the TV's smart system. An extra plus was that he ensured the always-on closed captioning was displayed to our liking as someone in our household is hearing impaired. Thank you Best Buy and your Total Tech team!

Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

Total connect was awesome. Came for free with purchase I highly recommend. The crew was fantastic , fast and very professional

At first we had wanted to use a totally flat wall mount. After a closer look at the packaging and speaking with the installers, we went with this particular mount. We have a 75 inch tv.....they are heavy and we didn't want something that wasn't rated for that size of tv. It does stick out from the wall a bit..,...but that has proved to be quite advantageous for us, as we can turn it a bit to see it better from the dining room, as well as tilt it forward if we are on the floor. It moves very easy and is not a big deal to have it protruding those few inches and for the comfort of knowing it is securely mounted.....well worth using this mount instead of the flat wall mount.

I love the geek squad it’s worth every penny ! They are so professional and install is easy and they even take away the trash! They came the next day of Christmas !!!

Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

mounted and connected to equipment. Friendly and professional.

Tom and Antonio went above and beyond in securing a TV to replace the one well had ordered. They were expeditious at installing even setting up streaming apps! Their customer service turned what could have been a disappointing and frustrating experience into a stellar one!!

Geek Squad did an excellent job as I purchased the wrong type that won't go on my fireplace wall. I was so disappointed at the moment as I was waiting over a month for the installation appointment. I really hoped I can watch TV that day. As I was so frustrated, the Geek installed person told me that he may have another wall mount kit in his car . He was very efficient and brought in the new wall mount and installed my TV quick. Before he left, he even showed me how to operate the TV as well as how I should maneuver the TV mount to get the best angle to view

The Geek Squad was amazing! They are professional, fast and so good! They installed our TV on the wall and made sure we were happy every step of the way. I will never have another installation other than these guys. Perfectly centered and they take into consideration all the things you would not think of - like distance from the door, light from the window, etc. TRUE PROFESSIONALS!

Our tv was delivered, mounted and set up by the agents. Definitely worth the cost paid. Timely service and helpful information with set up. Would definitely use again.