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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad mounted my tv and connected all my devices. I had bought a new tv mount which it turned out I didn't need and they were very honest with me about not needing it. They also set up the tv downloaded the apps that I use and showed me the ins and outs of using the tv. I would highly recommend Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in, determined exactly what we wanted, and performed the task to perfection. they were attentive, courteous, and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The second try was a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “installation and set up “ appointment was dismal and I was too livid to even write a bad review. Then I was informed I could get a “redo”. Clyde was fantastic! He set and synched everything up, explained what he was doing and taught me how to do things myself. I call him the redeemer and restored my faith in Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    just what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so didn't want any visible wires when I am looking at my TV on the wall. Couldn't be happier with this installation. The guys were totally professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv and connecting all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad gentlemen were fantastic! Very neat, courteous and efficient! I do need them to come back out to hook up my Bose Base Booster box, as it is not working. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, they were polite and thourough. They took the time to make sure I knew how to use our new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who delivered and installed were great. Knowledgeable, efficient and very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were amazing really nice and professional they did an amazing job wall mounting my new LG G2 77 inch Oled the cables are nice and hidden they even cleaned the finger prints off the TV when they were done they also cleaned up the home theater room when they were done they also go over everything with you and make sure you know how to work it before they leave i couldn't be more happy thank you Geek Squad for doing a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team of two came over and set up my TV. I could have done this with friend, but was very glad I chose to have the team do the install. The confirmed that TV was setup correctly, tested and quickly tuned the picture, made sure the sound system was connected correctly. They also took all the packing materials and box and said that it was ok to not keep the box with Best Buy even if the TV has to be returned. So far the Sony TV and installation from Best Buy has been one of the best decisions I made. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our Sony Bravia 7 were polite and very professional. We appreciated their efforts to make the installation perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with my Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad delivered and mounted my new tv to the wall. They both were very friendly, professional and thorough. Once they set it all up, they went over all the important options I needed to know to operate my system. Thank you so much for doing a wonderful job! I really truly appreciate it! Take care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism you seek, go for the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional team, came on time, performed install and left, only after reviewing setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very knowledgeable and I'm very pleased with how they installed the wall mount and my new tv. They were friendly and very customer service oriented. They made recommendations for the wall mount and soundbar, which I elected to purchase. Very happy with the results. Would highly recommend using Geek Squad for tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING JOB GEEEK SQUAD :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to install my TV were very kind and efficient! They walked through the process and were very speedy. They made sure my Xbox was properly attached so I can enjoy all of my streaming. They asked if I had any questions because they had all of the answers :) I love the work they did :)

    I would recommend this to a friend
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