Customer Ratings & Reviews

The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

Guys did a great job. Fast. took the old TV. I should have asked them to show me more about how to work it since my old TVs were not smart. they did show me the basic and showed me how to get it working. I certainly did not want to take my 80 pound tv off the wall and then mount this one.

The Geek Squad Agent was able to install it very quickly.. It Meets my expectations.. Highly professional and recommended..

I purchased the geek squad package for my mother when I purchased her new TV for Mother's Day. Because she is not tech savvy, the Geek Squad helped set up her TV and walked her through the process of understanding her TV and how it works. She can call them anytime she has a problem, and they will come out to assist. I'm definitely glad I purchased this service!!!

They were on time and very efficient. Carefull with all things. Very knowledgeable and quick with installation.

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

The picture is so crisp and amazing. The two guys that came to install were super professional. They gave me their personal number which I had to use afterwards to answer any questions. They answered without any issue or hesitation and were super helpful.

Courteous. Timely. Called ahead of time to let me know when they’d arrive. Knowlegeable. Skilled. Top notch installation done surprisingly fast. Advised ne I could adapt and use ecisting mount and return for refund new purchased mount. And all has worked perfectly in the 6 weeks since.

Fabulous work, very knowledgable. TV was installed on wall quickly and all stations were programed, and then we were taught how to access channels.

The agents did a great job of mounting the TV - Very professional and highly recommend their service

The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

The guys who came out, you could tell one was the lead and another junior, were very down to business upon arrival. I had pre-mounted my Soundbar to show where the tv would go. By the end of the install they gave me a couple tips on my TV connections, had it mounted just as asked, and cleaned up the packing. Nothing left for me to do but enjoy my new TV

The Geek Squad agents were fantastic. They were able to help me repurpose the incorrect bracket I purchased, ordered the proper one I needed and scheduled an appointment for a return visit to finish the job. Following my installations, they showed me how to use all of my components together.

It took the agent longer to get to my house than to mount the TV. He was done in seconds! Super professional and really cool guy.

They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

If you want it done correctly and quickly then this is the way to go. The squad answered all my questions and showed me all the features. Well done.

Our agent Joshua did a fantastic job setting up my mothers new tv and stand. He explained how to operate the new tv and remote in a manner that was easily understood, making sure to give us his information, and if we had any any questions to contact him. He also made sure the area was organized and clean. All the cords were bundled and garbage was hauled away.

I've got to say, I didn't know what to expect with this service, but when the Geek Squad arrived they made everything so easy. I had the spot picked out, I said "there" and they took care of everything. Everything was mounted perfectly and it looks great. The installers were cordial and quick. Would recommend!

Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.