Customer Ratings & Reviews

They did a great job. However Best Buy charged us an extra $129.99 because it was over a fire place. Geek Squad didn't have to do anything extra - they were in and out is an hour and a half as they were able to use our existing mounting. We feel the extra $129.99 was just a money maker for Best Buy.

The team did a great job, they were friendly, efficient and mindful to not make a mess. They were knowledgeable and helpful.

Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

Our 75” goes over the fireplace and is 6-9ft off the ground. Boy is it heavy. The agents made installation look easy and connected to everything. Great service!

The Geek Squad were very professional and installed my TV and holder very quickly.

The agents did a great job installing it and the showing me how to use my TV and how the mount works

The tv is wonderful. The service people arrived on time and were very professional in their installation. The easiest set up I ever experienced.

The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

Service is always consistently great. This is the 4th TV we have had mounted by the Geek Squad. It is a hassle-free experience every time. They arrived within the scheduled timeframe, did a fast & professional job, & cleaned up by taking the box/packaging with them. They even went the extra mile by taking our old TV down to the garage for us. We had the same technician as the last TV we had mounted 2 years ago which is still solidly anchored to the wall. He is super friendly & patient when giving you a tutorial on your new TV. This service is the best way to get a worry-free clean look for the room your TV is in.

The guys that did the install were great. Very professional and efficient.

The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.

I've got to say, I didn't know what to expect with this service, but when the Geek Squad arrived they made everything so easy. I had the spot picked out, I said "there" and they took care of everything. Everything was mounted perfectly and it looks great. The installers were cordial and quick. Would recommend!

The agents did a great hob mounting and installing tv and setting it up there a number 10 for service and knowledge

The technicians were on time for appt, knowledgeable,and very professional. Great service. They also did job very quickly and efficiently

Buying a big screen TV is definitely a time to purchase Total Tech delivery and installation. They do an outstanding job, and if you try to do it yourself and accidentally drop the TV or mishandle it, you are out the money. If they have those problems, it doesn't;t cost you a dime. Safety and Peace of Mind are definitely worth this very affordable service.

The queek squad really does a great job We have had them do several jobs for us and always have been very satisfied. Friendly and efficient and usually on time.

Did a great job on installation. Were ontime and cleaned up before leaving. Were extremely helpful on setting up the TV, sound bar, and DVD.

The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

My installer joe was as professional and friendly as possible. Extremely knowledgeable and was willing to answer any questions I had.

The agents were able to use my existing mount with minor adjustments. The were quick and professional. It looks great and I didn't have to lift a finger.