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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fantastic Service and knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time they new Exactly what you do very unusual side I am so overly please put the service And their knowledge Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Team was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and more importantly they took the time to get me and my wife all hooked up to watch our favorite channel's. Much appreciated as they went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Time for the Super Bowl!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV mount and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting and installing, providing great suggestions along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great service, very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv expertly and attached my devices, then gave me a quick education on how to use the remote. Very well done !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recently mounted a 65' Sony X900H for me, along with a Vizio 5.1 channel soundbar. They were done in about an hour and did a very professional job. We confirmed expectations upfront and I was asked a couple additional questions later to confirm my preferences and before you know it, the TV and soundbar were mounted, the wires were hidden and they were gone. My first Geek Squad in-home experience and I'd definitely use them again. About as smooth an experience as one could hope for.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would recommend the Geek Squad to everyone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A NO Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch guys, Professionalism outstanding Friendly ask a question always answered. Very nice people No attitude. I have used them for many years with owning 3 homes. I think I said enough. Not one nightmare ever.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Proudgranny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall. They were very professional and eager to help and explain how everything worked together

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job very happy . Installation well done great attitude Professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Josh and Noah are top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Noah were awesome! They were very professional with the install and did such a great job! They also even mounted our Dtv box to the back of the tv. They also zip tied the wires to make it look presentable. Got our remotes working. Set up some settings on our TV and even cleaned our screen. Plus they were super friendly and you can tell they really take pride in their work! We couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were knowledgeable, friendly and efficient. Even came prepared for me to need extra cabling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install was absolutely great. The techs were friendly. They were respectful of my new home. They were fast, efficient and informative! Made sure the tv was delivered within the time frame provided, communicated with us during the entire process, made sure everything was working, provided suggestions, and cleaned up afterwards. It was my first home service from geek squad and I’ll be using them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Product and Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great quality! We are using it in a collaborative space in our office for small group meetings that need to mirror laptops. Best Buy installed it for us as well and they were timely and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a good job! No issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Tv Mount and game connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were friendly and professional. They mounted the tv and connected the games. My grandchildren were very happy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service this is the fourth time because of moving . Very professional installation just a great service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Agent installed my television quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed agent mounted and installed my television and connected the blue ray players as well. He removed the television box as well. Recommend Best Buy include provide neat cord/wire covering to make the installation look even more professional.

    I would recommend this to a friend