Customer Ratings & Reviews

Great picture quality. Love being able to choice what we want to and saving money!

Quick and easy, technicians were on time and were very careful with the wall. Great results.

Monica from Geek Squad was here promptly after the 20 minute window opened (8 am to 12 pm). Friendly, knowledgeable and a problem solver. Took the 8 year old Samsung off the wall after disconnecting cables. Connected everything to new tv. Ran the power for blue ray player up the wall mounted shelf cord channel. Hung the new tv up and connected everything up. Monica did a great job and everything was clean and precise. She setup up the wireless and tested the picture and sound settings. Worth the time and money if you don't have an extra pair of hands to do it yourself.

Brad did a great job installing my 55 in Sony. He was professional, courteous and cleaned up afterwards. I'll use Geek Squad again I'm sure.

The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

Rodney and his crew were awesome. They arrived at my home on 08/22/25, to complete an install and went right to work. Once the tv mount was installed and the tv put in place - I was brief on how to setup the account and the guys were out. My daughter loves her new set. Great job guys!

Install technicians were very professional, on-time, and able to complete the work within about 1 hour. Very good service and will continue to purchase services and product through BestBuy.

The agents that mounted the TV were excellent! They were very thorough with the entire project of installing the wall mount, installing the in-wall power kit, and mounting the tv. Both of the Geek Squad techs were extremely knowledgeable of what needed to be done. I would highly recommend this team!

The agents asked me where I wanted the mount placed and then made sure that the setup was aesthetically appealing after, gave me the rest of the pieces they didn’t need for the install, and threw away the box for us after setup and even helped me out with remote setup when they finished the install. They were really nice and wore their masks the whole time. I would definitely recommend this service. The guys that came to our house definitely went above and beyond just installing the wall mount.

Geek Squad have been an on-team when I need help with my computer or printer, or TV, they are Johnny on the spot, I do not know what I would do with-out them, Thanks Guys and keep up the good work!!!

The service staff were fantastic and did a great job. They arrived when they said they would and had our TV up quickly. They were clean and efficient.

The installer arrived at the expected time and took time to discuss with us the placement of the TV and its mount. He measured several possible spots and determined that the mount and TV would fit well in a spot we had dismissed as infeasible. It is just right! He was patient and friendly in explaining and demonstrating proper use of our new TV and remote.

The TV setup & mounting has been outstanding! The Geek Squad (Tyler Mullins in particular) and his teammates have done a super job mounting 2 large screen sets with the same mounting system.

Put tv mount up & attached new tv. After a few days noticed tv was no longer level. My contractor was over one day & he checked. There was some adjustment the installers forgot to do, & he corrected it.

The 2 gentlemen that installed our new TV were EXCELLENT. Called ahead of time to let us know they were running a bit behind so we didn't wonder where they were. Came in & installed in a timely manner. Very knowledgeable & friendly. Made sure TV powered up & they even helped set it up to our WiFi.

This crew did an exceptional job. So very pleased with the level of attention to detail and professionalism.

My daughter is a student at the university of Florida, two hours from Tampa. She wanted her tv hung on the wall in her apartment but had no idea how. We were going to drive there and install for her and after thinking about — buy the right drill bits, gas to get there, lug the stuff up to her apartment, lunch and dinner for her and her friends, loading her up with groceries— it was by far cheaper and faster to send Best Buy to do the job professionally. They were able to accommodate her next day and in the time slot she needed. They were in and out and she’s happy!

I trusted the Geek Squad to mount my mom new tv on the wall. i wasn't present at the time of installation but the job was perfect. My mom who was present at the my of installation described the technicians as "angels" she was left very satisfy which is a very hard thing to do.

The geek squad guys were great. I am fairly handy, but I didn't want to take a chance on mounting a large TV to wall without a second set of hands. They showed up, mounted the TV on the wall and got everything hooked up without a problem. They even gave me options for the placement that I hadn't considered, and now, I'm glad I went with their suggestion. I have the total tech support, and I think the service was worth every penny of the $50 I paid. The tech support package paid for itself with this service.

The Geek squad authorized installers came on time and did a great installation job. They hid the wires and the Sony 77 inch looks great, They had to bring the tv up to the second floor. They really knew what they were doing and cleaned up before leaving. Well worth the extra price of installation.