Customer Ratings & Reviews

Two young gentlemen showed up at our door with our new TV. They were wearing mask and "booties" over their shoes. They were very professional and made sure I understood everything. They also were very good about cleaning up after the installation. They hooked up all the equipment I had and explained the remote and all the components to me. They brought their own vacuum and when they left it was like they were never there and the TV had always been mounted on the wall. I would definitely have them again. Thank you.

They were quick and easy to get my TV installed. They were very nice. HOWEVER, The one issue I had is that they charged me another $50 in cash and wouldn't provide a receipt to mount over our fire place, even though above the fire place is normal wall. There is no brick there or other things that makes it hard to install. I felt like I was getting a little duped. I tried calling the Best Buy line and was on hold for over an hour, who said I would potentially have to send them away and rebook the appointment. There was some way around that but after over an hour on hold, I gave up. I just wanted the TV installed.

The Geek Squad TV mounting insulation was top-notch. It was very professional, clean, and of excellent quality. I highly recommend it.

If you want it done correctly and quickly then this is the way to go. The squad answered all my questions and showed me all the features. Well done.

The agents did a great job on a pretty simple install and took the time to program the remote which in this case was huge. On a separate reinstall a week later of the old TV by a contracted crew -the crew never showed up. Don't settle for a contracted crew. I tried calling CRST home solutions (the sub-contractor with a one star rating), but gave up after a half an hour on hold. I had to go back to Best Buy to make sure I got the geek squad crew.

Overall experience, was excellent. The techs are very efficient and knowledgeable for the installations.

Agents installed new TV mount and then attached the new TV. Everything looks great.

I had a wonderful TV delivery and mounting experience. The Geek Squad guys were friendly, discussed how they planned to mount the TV and then executed the plan to perfection. My wife and I are super happy and would strongly recommend letting the Geek Squad pros make your life easy and do the install rather than trying to do it yourself. Thanks!

The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

The Geek Squad crew were prompt and very efficient, installing a large and heavy TV on the wall.

When the geek squad to install our television, we had no idea About the extent of the service they provide. Upon Upon arrival as they would just install the hanger and hang the television from it and that would be it. And essentially, it was. However the care in installing it was Extensive. Right down to the vacuuming of every surface that got sheetrock dust on it They wired everything I asked of them and gave detailed instructions on how to use the controls, etc. They were very professional, friendly and competent.

The Geek Squad team arrived at the designated time on schedule. The two men delivered, unboxed, and installed the new tv. They set up the tv while explaining the features of our new unit, They were courteous and very efficient! We were thrilled with the work they performed and will be sure to utilize this service in the future.

The agents for Best Buy did a great job installing the wall mount and tv in a timely fashion. They were very professional and I was very pleased with the job they did.

never had a telivision this big great pictures on this tv

The agents mounted my TV and connected it to all my devices. Very Professional!

our Geek Squad technician was certainly knowledgable. his expertise was evident. he got right to work in mounting our new 'Frame TV' to the wall, and then regulating the settings to our desired liking. not only pleasant, but also considerate, as he helped to guide me in setting up the account so that he could snyc my devices. then he also taught me about all the new technology so that we could enjoy all the features of this model. we would like to thank him so much for his quality and kind understanding in meeting our needs

I had bought a 85” TV that had a stand the stuck out from the surface it was on. After getting a couple of kittens, I thought it best to go into Best Buy and use this service. It was well worth the price for me. Since there were two of them, I didn’t have to do any lifting. And, one of them knew how to do this like the back of their hand. So, it was a very short job for them. The only issue they had was my indecisiveness on how high I wanted it.

Extremely nerve racking as how far from the wall this mount moves and angles, but with ease. Geek squad installed in perfect spot!!