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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the Sono bar. They were very professional, competent, and friendly. They cleaned everything before leaving and after demonstrating how everything worked. They made sure I understood what they were doing; they analyzed the wall and used the appropriate tools. I asked questions and they answered me! I appreciated their service very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This bracket is mounted for keeps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get full marks for this installation, not least because I inadvertently lied to them about what they would be facing. I told them they would be mounting the bracket on wallboard, when in fact what I had was lathe and plaster. Turned out that the job was still doable, just much more difficult. The installer just kept moving forward. He even trashed one of his drill bits, but eventually, he got it mounted, and even hung his body from it. That sucker is not going anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up my TV in a timely mannet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and set up the programming and explained all the buttons on our remote and how to use them . Both men were very knowledgeable and took their time to answer all our questions. They centered the TV on the wall perfect. Great experience working with them

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad delivered, mounted and set up my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boys were knowledgeable, prepared, efficient, clean and courteous! What more can you ask for?!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's TV wall mount installation service offers a seamless and professional experience. The technicians are skilled and ensure precise mounting. Geek Squad's installation is recommended for those seeking a reliable and expertly executed solution for their home entertainment setup

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great viewing now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the installation. We’re very happy and are enjoying the new set up. Such a difference having our TV mounted on the wall, as the poor credenza was starting to sag in the middle from the weight of the TV. It’s a relief to have it mounted properly and we so appreciate that we didn’t have to try to do it ourselves..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV and sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Sqad mounted my TV, connected the sound bar and set everything up quickly and well. So glad to gave used this service. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our budget. Fits well in our space. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with installation. Knowledgeable techs, showed us how things work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Many Extras provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our new Samsung 65 In TV. A few years ago we downside our cars. Should have kept the SUV. Anyway, The agents called us before arrival. The agents arrived on time. The agents unpacked new unit. The agents removed the old unit and boxed it up. The agents connected the sound system, DVD player and connected the remote on the new unit. WE now have one remote to control all our devices. Oh so nice. Couldn't ask for better service and install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful installation, I am an 85-inch TV. The TV feels great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Excellent Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was here on time, friendly, very professional and super quick. He installed and set up everything perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Read for Super Bowl-24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional subject matter experts. Your team paid attention to detail with ensuring it was the proper setup for my home. Thank you isn’t enough. So happy I invested in having professionals complete the installation. It was not an easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Why Would You DIY ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed our living room Roku TV. Mounted and connected while saving me the headache. You get what you pay for, and in this instance, worth every penny. I can turn a ten minute job into eight hours, so I'm the guy who needs the Geeks. If you like doing this, be my guest and DIY. Meanwhile, I'll be doing the things I like to do while you struggle with mounts and clumsy angles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Courteous and clean installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is wonderful. The service people arrived on time and were very professional in their installation. The easiest set up I ever experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great service! Masked and safely distanced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and hung our 65” tv! Very satisfied with the installation and highly recommend the Geek Squad services!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

    I would recommend this to a friend