Customer Ratings & Reviews

The agents were helpful and creative in installing my Samsung Frame TV. They were apologetic about the fact that Samsung does not disclose the cords and boxes which are part and parcel to the TV in its marketing; unless special measures are taken, the the cords and boxes must be installed and visible outside of the frame, meaning that the Frame looks like the TV it is, not the artwork it is supposed to resemble. The agents worked around the problem and did the best they could to minimize the appearance of the cord and box in installing the unit.

Geek Squad are very professional and are knowledgable in all products at Best Buy. Excellent installation and setup of tv and soundbar. Great value for the professional service received.

Excellent picture. Installation was great. Geek squad was great

They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

Team did an exceptional job installing my TV. They ran into some unexpected studs when drilling the in-wall connection and resolved it to my satisfaction. The team was an outside company that are employeed when the Geek Squad is not available. Very happy with their work and would use again.

We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.

the 2 gentlemen you sent to install my television could not have done a better job. they were both personable, knowledgeable and profession able. they set everything up left the area clean and explained things very thorough

Installation of my 65” TV included removing my old TV and stationary mount and installing a full motion mount. The 2 installlers did an excellent job in a short amount of time. They connected my game systems and other devices. They also took the time to answer all my questions regarding my new TV. I highly recommend this service!

The Geek squad installers are VERY professional and knowledgeable. The problem is the schedulers!!! There are not enough Geek Squad teams, the time table is too large 7AM-7PM and not narrowed until day of service. Calling Best Buy number can take hours to get some measure of satisfaction. WELL trained in telling customer I am sorry.

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

I can’t recommend our installer Nate and his assistant enough. They were polite, punctual, cleaned up as they went along, even using a vacuum as they were drilling to clean up dust. They even organized all of the cords and cables, including the ones connecting equipment that they were not installing, so the area was neater. They were very patient showing us the features of the tv and how to work the remote.

Installation was quick, they were knowledgeable, professional and clean up after!!!

The service agent arrived on time. He removed the older now defunct TV. He was able to mount and install the new TV on our existing fireplace mount. He was even able to make some minor adjustments to our mount so the TV was perfect positioned to our liking. He made sure our internet and streaming services were connect. All this done in under an hour!

Very professional and knowledgeable, also on time. Would highly recommend this installer!

Totally professional team, came on time, performed install and left, only after reviewing setup.

The Geek Squad mounted my 65" TV. They were able to come out early (whited helped me out) and did an outstanding job. Installation and set up went smooth. They also ensured the mess cleaned up and hauled all the trash/boxes away.

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

The two installers called ahead of arrival, introduced themselves upon arrival and went right to work. Very personable and took extra care to make sure everything worked with explanations.

Geek squad was awesome at setting up and mounting. They were very professional and thorough with the set up process. Would recommend anyone to use geek squad