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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex & the other geek squad was awesome! I’ve had two different tvs mounted from Best Buy and this pair was amazing. They showed up on time! They communicated with updates on arrival time. They explained everything really well and I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came into my home and were really clean. They mounted the TV very fast and also were super knowledgeable. I had a TV mounted a couple years ago as well and was very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GreatExperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, Listened to my needs, were fast and cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting and connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and connected it to every other device very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my 65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation (wall mounting) of my 65" Samsung TV. They helped move some things for me and had me sit where I would be when watching tv and set things up according to what would be most comfortable for me then tidied up and hauled a huge box away and provided their card should I have any problems. I use the squad when I have computer problems as well.....they are terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Not Disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has mounted 2 TV's for me. A 65 and 55 inch. Very professional. No problems. TV's look great. Wouldn't have trusted myself with such large TV's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough about our experience with Michaeljuan -- he and his colleague were kind, professional and very patient. They installed two televisions for us and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. Great picture and easy to use. Love the Netflix, Prime and U tube option for screen saver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Install and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and connected tv and DVD player. Very knowledgeable and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Geek Squad experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his associate did an outstanding job of installing my new Sony X90K and mounting my Sony 900E. I wasn't sure if the mount I already had would work with the 900E but they made it work and it looks great. I buy a lot of TV's from Best Buy and will request Zack the next time I need installation. One of the best experiences I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the effort to get scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very nice and explained as he went along. Went the extra mile to mount my TV since some hardware was missing that i wasn't aware of before hand. No complaints on his skill set and professionalism. Only concern I had was my surround sound could not be hooked up to new TV and was never disconnected from the power. Couple days later I tried to move unit, cords were so tight it would not move and unit was extremely hot due to vents were facing down on carpet. I finally was able to get unit untangled and obviously unplugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv and connecting all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Installation of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and installed my wall mounted TV in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT team installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-member team who delivered and set up my 65 inch were fantastic! Dalton and Molly did such an amazing job of installation onto a brick fireplace! They worked extremely well together, were immaculate in my home with shoe covers, masks, and clean up. Not a speck out of place when they left. They apprised me of arrival with texts, arrived on time, and answered all of my (many) questions. The installation itself was professional and perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad crew amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV quickly. Took time to explain TV features and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV and connected it to my device was very professional and friendly. They answered all of our questions. The job was done in a timely fashion. Again, very professional, knowledgeable and great service overall. I would recommend them to anyone and would use them for future projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad services ti have 2 TVs (a 50" and a 75"). This was with 2 different installation teams and both were excellent. The one who did the 50" installation which included mounting and setup also had ti add a plastic wire conduit running down the wall to hide the wires from the TV. He did a very neat job. The team that did the 75" spent a lot of time with me adjusting the height and position of the TV for optimized viewing. Both teams were polite and efficient. I would highly recommend the service.

    I would recommend this to a friend