Customer Ratings & Reviews

I recently purchased a 55” TV and decided to have the Geek Squad mount the TV and do all the hook-ups. The money was well spent. The installers arrived at the appointed time and went right to work. The end result is just about perfect. The TV is wall-mounted, the Geeks did their work quickly and efficiently, cleaned up after themselves, programmed the remote and were gone within a couple of hours. The Geeks were friendly, polite and did everything necessary and they made sure we were comfortable with the installation. Great job!

The two geek squad team did everything I asked of them especially Tom they called like I asked came to my house and they were on their way to mounting my tv they were very professional and very fast and they were nice they got my tv mounted and hooked up all my devices and even helped to bring my other tv upstairs They are very good at what they do and do it well I would have them do another job like that I the future well done!

Excellent quality. Sensational picture. Very effective installation.

great product so far. nice picture and easy to operate

Great support and easy installation. Works well on multiple wall surfaces

Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

The Geek Squad worked efficiently and effectively to mount my TV quickly. They were extremely polite and professional.

The two Geek Squad menders did a great job. Call first to let me know they were on their way. Arrived on time. Instillation went smoothly. Connect the TV to my sound system. Set up the cable box remote and firestick remote. Gave very helpful advice. I highly recommend having the Geek Squad do the instillation.

Scheduling date was 2 weeks out but extremely understandable due to Covid-19,so I knew that I had to be patient..but day before my appointment they called to ensure the appointment was still on..on the day of I received a heads up call that they were 30mins out.they literally came and installed my 75 inch Samsung in my living room in 30mins! Both techs had masks on and gloves the entire time..thanks again geek squad for the great installation!!highly recommended!

I was so impressed and satisfied with my whole experience with the 2 geek squad individuals that were sent over to mount my TV that i did something i never do, gove a review, not to mention actively looking in my emails for this review request when usually they're deleted before I've read the subject line. From start to finish these guys were so respectful, and pleasant with my family and with the great care to not damage anything. All the while patient with my young ones who were doing their best to delay them in their jobs, with no change in their professional demeanor. Even offering their numbers should we have any questions after they left, in case our kids distracted us from thinking of all the questions we had, leaving no mess and taking care of the old stuff and the boxes the tv and mount came in which they doubled down in their great customer service by offering to also take a bunch of old useless boxes that have been piling up for years which we quickly said yes to soon as we got over our surprise. Tv looks great by the way and is in a great spot which we couldnt decide on but they worked hard to help us look at various options we were unsure of. I've had some bad customer service during the pandemic and with the great resignation from younger workers so it made my day to have my lowered expectations not only met but exceeded to such a degree.

They did an amazing job. The only issue I have is that I spent a lot of money and joined their total tech program. I thought that this would cover everything. Sadly it only covers items that you purchase. I have a TV that I wanted to be mounted. Since I didn't purchase it from Best Buy, they wanted to chage me $200.00. This saddened me.

Under the current COVID conditions, I had my new tv & other accompanying equipment installed by the Geek Squad team of Matt & Michael. They were AWESOME! Their professionalism, attention to detail & commitment to extreme safety during the pandemic conditions was exceptional! Everything was installed to my expectations, looks great & works fabulously! Thx guys for a job very well done! I highly recommend they send you for the next time I need Geek Squad support for my devices.

Service was perfect. Geek SQUAD WERE KNOWLEDGEABLE, POLITE, HELPFUL AND EFFICIENT. NOTHING LACKING

Excellent tv, amazing picture quality, and easy set and use

Service was excellent, they were very courteous and knowledgeable. They made sure I was satisfied with the placement of the tv and also made sure the wires were hidden as I wanted. They cleaned everything up and even dusted the shelves on my wall by the TV.

Bentley and Reilly hooked up my new Samsung 40 inch TV and stand during the pandemic. They were very professional and careful regarding masks, etc. They did an excellent job for me. I was wondering why I did not get a survey at that time. They were very professional, knowledgeable and considerate. They were excellent representatives of the Geek Squad.

We had a very good experience with men that came to install the wall mount for our new smart tv. They were very courteous to us and conscious of keeping our home clean and tidy as they worked. They worked quickly and efficiently but also took the time to go over the things we needed to know and answered all of the questions we had.

Wall mount was very simple to install with the template when you find the stud. The adjustable mount makes it easy to watch TV anywhere.

The agents installed my bracket n tv with sound bar and set tv up. They were well knowledgeable in all areas, professional and very friendly. I was impressed.

I thought it would be a quick install because I had an old TV mount already on the wall as well as a sound bar. Well the bolt pattern on the Samsung was higher than my old Sony. Needless to say they, the old hardware had to be removed and reinstalled for the new TV. Not only did the Geek Squad do a superb job on the install - they did it with smiles the whole time.