Customer Ratings & Reviews

We were getting 3 TVs mounted. Geek squad brought 3 guys to get the job done quickly but unfortunately we were waiting for 2 of them to be delivered that same. They mounted the 1 we had and one of the guys waited for the others to be delivered. We appreciate the fact that the geek squad guy waited! It would’ve been a nightmare if we needed to mount them ourselves but he hung out for almost an hour without any complaints! We couldn’t have asked for a better person to come and mount our TVs!! Great geek squad tv mounting experience!

Great job with installation. Knowledgeable techs, showed us how things work.

The technician was on time and had my TV installed quickly and fixed an issue with a previous installation. He was very knowledgeable and helpful

Quick, very professional. The Geek Squad mounted and connected my new TV, and were helpful and knowledgeable about any questions I had

good quality of the product very solid and good finish

The installers were very professional, they made sure everything was done correctly and explained everything to me.

The agents asked me where I wanted the mount placed and then made sure that the setup was aesthetically appealing after, gave me the rest of the pieces they didn’t need for the install, and threw away the box for us after setup and even helped me out with remote setup when they finished the install. They were really nice and wore their masks the whole time. I would definitely recommend this service. The guys that came to our house definitely went above and beyond just installing the wall mount.

The guys who delivered and set up my new smart TV and wall mount, were knowledgeable and helpful. They also cleaned up and collected any boxes etc.

The agents were great, came on time, worked efficiently, and connected everything exactly right. Would definitely use them again.

The service rep arrived very early and removed tv from old wall, drove over to my new unit, and mounted it on the wall at new unit in a timely fashion.

The crew that did the install very knowledgeable and friendly

Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

Brad did a great job installing my 55 in Sony. He was professional, courteous and cleaned up afterwards. I'll use Geek Squad again I'm sure.

Installation of my 65” TV included removing my old TV and stationary mount and installing a full motion mount. The 2 installlers did an excellent job in a short amount of time. They connected my game systems and other devices. They also took the time to answer all my questions regarding my new TV. I highly recommend this service!

The premium installation was great! They even had premium HDMI cable ready on hand which really enhanced the picture quality

Boys were knowledgeable, prepared, efficient, clean and courteous! What more can you ask for?!

The geek squad guys were great. I am fairly handy, but I didn't want to take a chance on mounting a large TV to wall without a second set of hands. They showed up, mounted the TV on the wall and got everything hooked up without a problem. They even gave me options for the placement that I hadn't considered, and now, I'm glad I went with their suggestion. I have the total tech support, and I think the service was worth every penny of the $50 I paid. The tech support package paid for itself with this service.

The Geek squad installers are VERY professional and knowledgeable. The problem is the schedulers!!! There are not enough Geek Squad teams, the time table is too large 7AM-7PM and not narrowed until day of service. Calling Best Buy number can take hours to get some measure of satisfaction. WELL trained in telling customer I am sorry.

The two guys who installed my television mount did a great job. They made sure I knew how to move the TV safely and they cleaned up the packaging and tok it away. My only complaint is that I purchased the mount at home when they arrived. The receipt didn't have a proper order number. The TV mount went on sale two days later at Best Buy and I couldn't price match because customer service could see the sale and purchase for something, but the order wouldn't come up U missed a good deal.

Monica from Geek Squad was here promptly after the 20 minute window opened (8 am to 12 pm). Friendly, knowledgeable and a problem solver. Took the 8 year old Samsung off the wall after disconnecting cables. Connected everything to new tv. Ran the power for blue ray player up the wall mounted shelf cord channel. Hung the new tv up and connected everything up. Monica did a great job and everything was clean and precise. She setup up the wireless and tested the picture and sound settings. Worth the time and money if you don't have an extra pair of hands to do it yourself.