Customer Ratings & Reviews

Your in-home service was excellent; the team was engaged, creative, problem-solving and practical. They did not just identify problems and throw up their hands. They figured out the solution and came back the next day with the fix. Impressive.

the agents mounted my 70 inch tv with the best buy mount that I purchased without any problems. they also made suggestions for the height of hanging, along with other mounting options based on their experience. they also connected the internet and made sure the channels were clear, and provided a tutorial for usage. James and his assistant were great, and provided a contact number if I had any issues or questions.

The mounting was great! They know what they are doing. However, I have a serious issue with my credit card statement. I visited the store twice with this issue and each time I was told that the issue was resolved, but the issue is still unresolved. The statement shows the purchase of a TV that I did not purchase, but I purchased a lower-priced TV. The statement also does not display the name of the item that I purchased. This created a complex issue. The statement should be straight forward. I was planning to buy a new washer and dryer, but because of these issues, I have decided to go to R. C Willis to make that purchase rather than Best Buy.

Very careful installation, I am an 85-inch TV. The TV feels great on the wall.

Our agent was here on time, friendly, very professional and super quick. He installed and set up everything perfectly.

The Geek Squad was so amazing and helpful! Our new TV and mount were installed perfectly and we truly are enjoying it.

Two very professional technicians installed my tv mount perfectly and then hung my 82” tv. They tested it and ensured all wiring was out of sight...

The technicans were on time,mounted the tv with aligning in mind, cleaned up after themselves, very polite and identified themselves. Made sure we knew how to operate the tv. We were satisified. They quoted if any questions/problems to please contact Best Buy. I would recommend Best Buy to friends.

Service was excellent, they were very courteous and knowledgeable. They made sure I was satisfied with the placement of the tv and also made sure the wires were hidden as I wanted. They cleaned everything up and even dusted the shelves on my wall by the TV.

The geek squad was excellent installing my tv Did a great job Was friendly and knew exactly what they were doing. Will definitely use them again.

Old tv and mount removed, new mount and tv installed, old tv carried to basement. What made this a really special experience was the time spent cheerfully and patiently making sure that my 82 year old mother understood how to use the remote for the tv and Apple TV. They stayed until she was proficient using the remotes!

Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

Installation was quick, they were knowledgeable, professional and clean up after!!!

The techs were great. Efficient and professional. They installed quickly and cleaned up after they were done.

We had awesome service the tv stand is great and tv works good

Wonderful job guys! Cleaned up after themselves and explained every thing to me

The crew showed up on time and communicated their schedule before arriving. They sized up the existing setup and decided to make some slight adjustments with the mounting kit. Measured 3 times and moved it once to exactly where it needed to be centered above our fireplace. Awesome, job, clean, all adjustments made, reviewed features and even helped me move our old TV out of the way. Very pleased with the service. Thank you!

Very efficient and hung our 65” tv! Very satisfied with the installation and highly recommend the Geek Squad services!

I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

Our technician was wonderful. He was right on time, made sure the TV was mounted exactly where we wanted it and walked us through everything we purchased. He helped us set up the Sonos app and made sure we understood how to work it. He was friendly and patient with our questions. After the job was done, he took all of the boxes with him and also made sure we were refunded for a few services we ended up not needing. I can't say enough good about our experience.