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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV was mounted perfectly and she fully set up and explained the operation and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Geek Squad experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his associate did an outstanding job of installing my new Sony X90K and mounting my Sony 900E. I wasn't sure if the mount I already had would work with the 900E but they made it work and it looks great. I buy a lot of TV's from Best Buy and will request Zack the next time I need installation. One of the best experiences I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Tidy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Once installed, set up was easy and they demonstrated the top features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very nice to work with/helpful. They got the job done right & quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!! Well Done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about the geek squad team that came to my house. They are efficient friendly no their stuff completely. My television looks great. They did an amazing job. You can’t go wrong having the geek squad come and take care of your electronics for you they are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75’ tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was so nice and personal and did a great job of getting our tv in and getting it hung on the wall. He was very conscious of meeting our needs and wanted to make sure we were happy. Great personality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad lived up to my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS person was very professional, on-time and had a very good knowledge of the product!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad menders did a great job. Call first to let me know they were on their way. Arrived on time. Instillation went smoothly. Connect the TV to my sound system. Set up the cable box remote and firestick remote. Gave very helpful advice. I highly recommend having the Geek Squad do the instillation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    They were great! They installed three tv’s for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV to the mount we had and attached the sound bar we had to the new TV. They arrived on time, they were efficient and they stayed until they were sure all the components worked together. They stayed until we were able to use all the remotes with all the parts of the system. Spectrum cable, Apple TV box, Samsung TV and Vizio sound bar. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Super knowledgeable, super courteous and really respected COVID protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install did a great job. They had to troubleshoot a wall access issue (there was blocking in the wall where a medicine cabinet was installed on other side of wall). They worked through a few options and gave me updates along the way. TV looks great, they everything up and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GreatExperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, Listened to my needs, were fast and cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional quality service with a great attitude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billie Phillips, the agent who mounted my TV and coordinated it with my sound system, was exceptional! He went above and beyond to make my systems work well together and explained everything thoroughly. He lowered the TV wall mount to the right position for my viewing and corrected issues created by the previous agent. He also advised me on what equipment I needed and did not need. I am very thankful Billie was my agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly Pleased. Quick, detailed TV adjustment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional, and go above and beyond. Definitely would like these guys to install future TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love the Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product so far. nice picture and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is very worth the expense!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional installers AND they were not in a rush. I felt like the men who installed my T.V & Sound bar purchase were genuinely interested in making me understand how to initially operate my new system, and cared about installing with precision. Thanks Geek Squad!

    I would recommend this to a friend
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