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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 38,686 reviews
  • Rated 5 out of 5 stars

    Awesome technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prompt and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up my new tv quickly and efficiently and connected it to my Wi-Fi. He explained the instructions really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great TV install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Help for a Injured Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an arm injury I am unable to hang the tv myself. So I hired Geek Squad to install it for me. They did a fantastic job. They placed it right where I wanted it, made sure it was level and hooked up my cable box. Highly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time a charm, there were issues when I first purchase this tv. The one I have now is the 3rd from my original purchase. The first one was cracked, the second one the picture would freeze. The 3rd after a long delay in scheduling, was the charm . Great tv, the picture is the best and the adjustments are well explain and executed. The LG 55" NANO 90 is one of my best purchases I've made in a long time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 85” Samsung Tv for our Christmas present this year. Treated ourselves to the geek squad delivery and set up. Talk about enjoying watching someone else doing the work! It was great!! They had to swap out the imput connection because we have it in the wall and this tv needed a longer one. No problem, they had one and went right to fishing it through just like it was suppose to be. We’re happy with their professionalism and work ethics. And they were on time exactly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely impressed with Geek Squad service. I feel secure now knowing my tech products are in safe, professional, knowledgeable hands. Before this service, I called my friends for referrals and usually no one knew of anyone. Luckily, I don't have to worry about that anymore. They installed my wall mounted tv in no time and made it easier for me to access my devices. Glad I made the decision to get the service! They do great work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always go with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were kind, attentive, knew their stuff and got everything mounted and working quickly. They were massively helpful and I will be using their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came on time, installed tv cautiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys are great. They had mounted our tvs well and walked us through tv features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A Wonderful Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 50" Samsung Crystal UHD TVs individually and had 2 of them mounted on separate dates. I'm not entirely sure why, but the installment/mounting teams with Best Buy are always very pessimistic and initially allude to not being able to do the service (same thing happened when I purchased my washer & dryer through Best Buy and a team came to install). Not sure what that's all about but the TVs were mounted very professionally and beautifully and they look great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 85" Sony TV. Superb Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks sure know how to get a job done and do it right. I would trust the GEEK Squad to do any job and get it done quick. They came to my home installed the wall mount, put up the 85 inch Sony TV, connected to the internet and all my devices in about an hour. What a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Roku tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and thorough. Great job of setting up and explaining how to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We determined that the wall wasn't strong enough to mount the TV we'd selected and instead chose to build a shelf instead. The Geek guy was helpful and patient, returning to finish the installation after we'd had the shelf made and to troubleshoot a few issues with the cable modem and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very efficient and helpful. They helped me set up all my apps too

    I would recommend this to a friend
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