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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 38,694 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the installation. Professional, knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Tidy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Once installed, set up was easy and they demonstrated the top features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to pay to have Geek Squad come to my house and mount my new 65 in. LG TV to a wall in my living room. Tony and Andrew showed up and the whole experience was awesome. They were super professional and the job was not only finished fast, but they clearly explained every part of the process and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers hold my hand all the way to the final a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked well installing this tv. Very knowledgeable. In helping me walk through the tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who delivered and set up our TV were very polite, professional, and helpful. We were kept informed of their arrival time, and once they got here they took the necessary time to answer our questions, even though they had multiple other stops to complete before their work day ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the service and professional treatment I received. They mounted my TV, Dish, Apple TV, and sound bar, above my fireplace. No wires were showing! They made sure everything was up and running and asked me if I had any questions! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for TV mounting!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. If you're not fully confident in where and how you want your TV mounted, I definitely recommend them for that peace of mind. Quick, professional and they didn't mind adjusting wall placement and even cleaned up when they were done. They made sure everything worked, explained it all and didn't leave until they knew I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional,knowledgeable and friendly service is well worth the cost of Geek Squad. I have a difficult time with new technology and the helpfulness and patience of the installers was SO HELPFUL to understanding how to use my new purchase. I highly recommend Geek Squad to anyone planning in home set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great! They called before arrival and showed up on time. When our existing TV mount didn't work with the TV we purchased, one of the agents went back to the store and got one that did. We did not have to reschedule; everything was completed as scheduled!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional installers arrived on time and were very professional and knowledgeable. They opened up my products & mounted my TV very quickly. They even cleaned up after themselves. I would definitely choose them again! Thank you so much!! I am considering ordering another TV and getting the same service again within the next 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    telivision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a telivision this big great pictures on this tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV was mounted quickly and I was instructed in use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representatives wall-mounted my TV and showed me how to use its features. Friendly and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Perfect tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in installation. Clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and his crew were amazing! My tv was mounted perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who sold us the TV did not try to up sale us. Friendly and knowledgeable about the TV we were looking to buy. The Tech's showed up on time to install the TV and completed the task quickly. They had great customer service. Over all we are always pleased shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was FANTASTIC! They arrived early! (that rarely happens anywhere else!) They were very professional, courteous and knowledgeable! They were fast. The installation was done in about 20 minutes! and they cleaned up before they left! We are glad we chose the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Miss Astrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad service was great, they come to my place the two of them and they install my tv Sony of 75” and looks great in my bedroom, they teach all the way to used my new tv and when they left I was very happy with this gentleman workers, I really recommend this service.

    I would recommend this to a friend