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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Technical job expertly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician expertly mounted our new TV with the heavy and sturdy wall mount. He was very polite, focused and careful, instilling the necessary trust in us that our precious TV was safely attached to the wall via a swivel mount. He also checked that all the settings on the TV and the connections worked properly, nicely organized the cable mess and synchronized the remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very prompt, cordial and listened to what/where we wanted the wall extension socket, tv wall mount placed and they worked through the obstacles. Completed whole project in less than 1 hr, including instructing us in using the product. Have used Geek Squad in our home, multiple times, in 2 different states w/ very satisfying results each time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job mounting our 55 inch TV. They were very thorough, precise and mounted our tv perfectly! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jessie did an awesome job. It was very apparent of their install knowledge and experience while doing the job. In the end my TV looks great hanging on the wall and works awesome. Thank you Nick, Jessie and Best Buy Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I highly recommend the Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really great! They were fast, explained everything to me. Installed really well. Cleaned everything up and patiently taught me how to download all my apps needed. Really amazing guys. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my Insignia also set it up so that I could easily turn on and off my TV. He was so very wonderful and even helped put back my TV console which is very very heavy. I am a senior citizen and his thoughtfulness meant a great deal to me. I recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very experienced agents. They came in put everything up with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Quick and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installed quick, any problems fixed immediately and explanation of everything was easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dynamic Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good team of installers. They put everything in place, set it all up, answered our questions and did so quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installed my 85 inch perfectly looks like it's supposed to great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The GSquad is lit - Madison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Barney did a great job installing my mount and hanging the 75 inch LG. They were quick; knowledgeable, personable, and considerate. They made sure I was satisfied with the work they performed and cleaned up everything afterwards. They make a great team snd they probably receive a lot of accolades. Grest job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, friendly team. Worked quickly, efficiently and very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad: prompt, courteous, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were prompt, courteous, competent, efficient, and friendly. Mounted 65 inch TV and sound bar look great and are placed exactly as I wanted. Only reason for a “4” instead of a “5” is that I cannot get my DVD player to work no matter what I try. They may have told me something about that that isn’t obvious, but wish they had written out instructions for me to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and they mounted my tv perfectly. They verified the spot I wanted and cleaned up any dust left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent modified installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled what was a more complicated install with the mount of a 65 inch tv going in an area that had been a built in entertainment center. He put the articulating mount in so the tv extended in front of the old walls as the the tv was about a foot wider than the old built out space. Great secure installation that works perfectly. Cleaned up afterward and was done in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my TV were very knowledgeable and were very precise with measuring to make sure it looked balanced on the wall… they were also very nice and wanted to make sure I was happy with their work before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tv Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members did a great job mounting my television, explained all aspects of my tv and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad was friendly, knowledgeable, and pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 65” TV was mounted in our media Room by the Geek Squad. Everything was done. As requested. The crew was friendly, knowledgeable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was prompt and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, professionally done. I was completely surprised. Can't wait to see how it will show on Super Bowl Sunday.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper did a great job. I highly recommend Geek Squad Installation and Mounting! This service is free to Total Tech Members who buy NEW TV's at Best Buy and is a great deal. Oh, and make sure you request Geek Squad when you set up the install! Jose is an excellent installer and Marcus, the Store Manager in Irving, TX is awesome, too! Thank you.

    I would recommend this to a friend