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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his helper ( sorry- forgot name) did a great job - opened up TV and bracket , quickly out TV on wall and removed packing material

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Delivery and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to verify appointment which is ware these days. Wanted to verify instillation as no wall mount purchased. I text to confirm that it was just a delivery. Both techs were professional and knowledgeable of features and setup went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Expensive but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my LG 80 inch TV. It is incredible how easy it is to move around the tv with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always go with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were kind, attentive, knew their stuff and got everything mounted and working quickly. They were massively helpful and I will be using their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional, and did an excellent job mounting my new tv. I especially appreciate that they advised on proper height. Looks perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Connor connected my new Samsung TV and mounted it to my existing stand. He was very quick and was done in less than one hour. Connor was professional, polite and also recommended a new 4K Fire Stick and an additional port device to connect my sound bar, firestick and Blu Ray player. Very happy with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are always professional and so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and communicated their schedule before arriving. They sized up the existing setup and decided to make some slight adjustments with the mounting kit. Measured 3 times and moved it once to exactly where it needed to be centered above our fireplace. Awesome, job, clean, all adjustments made, reviewed features and even helped me move our old TV out of the way. Very pleased with the service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional service. Everything was perfect. Installers took all the time necessary to explain the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers did a much better job than I had expected, never having used Geek Squad services before. I had an existing mount that had to be moved a few inches higher and the did a great job installing a 75" TV. No muss, no fuss, no mess. Only issue was having to pay extra for a 12' HDMI cable - way overpriced at BB but but after spending >$3500 on a TV (more than my first new car), another $40 wasn't going to break me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was super professional and efficient. Made the tv mounting seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad twice now, with 2 new tv sets! One needed to be wall mounted and the other was replacing an already wall mounted tv. Both times they were great! The were polite, worked steadily, and cleaned up after themselves. We also had a new washer installed! Love Total Tech, best decision i ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a tv from my living room to bedroom and mounted on the wall. Installed a new larger tv in my living room, connected dvd player, soundbar and fios. They were very professional, respectful of my property, extremely knowledgeable and quick. They cleaned up what little debris there was.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation of Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was exceptional and they knew all I needed to add apps and get everything going. They had experience in my subdivision and knew exactly what to do to add the mount for the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Install tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick install very professional very polite. cant beat that there insured

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent- timely, professional, and mounted our new tv in no time! They also showed us our to use our mount since it pulls away from the wall and tilts/angles to either side. I would not hesitate to use Best Buy/Geek Squad for any of your needs!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Accolades to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and went right to work installing the tv and mounts. They were informative and addressed my concerns without hesitation. They set up the tv with my FireStick and signed it into all of the existing accounts. The agents adjusted the tv and attached it to the Sonos sound bar and adjusted the sound bar for the best use in the area concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals mounted and set up three TVs and all look and work perfectly. Courteous, fast and efficient. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Attention to Detail of the Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with attention to detail. The team even spent time to ensure that the TV was lined up to the best height and location on the wall to ensure the optimal viewing angle. They also explained various details on its setup and use.

    I would recommend this to a friend