Customer Ratings & Reviews

This mount is great. Accordions and tilts as needed.

The two techs were very knowledgeable and wall mounted my 86 inch in no time at all. Great techs.

The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!

GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

These guys were wonderful! They arrived when they were supposed to, saw that the TV I had was not in working order, asked me to go online and buy one, if from Best Buy, they would deliver it and install it another time AND not charge me for a second visit. I went online, bought the TV, they rescheduled the installation, and I paid for the TV through their cell phone app. No fuss, no muss. Really great service!

The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

These guys were professional, quick and extremely helpful. They set up my stand and TV quickly and cleaned up all the packaging.

The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

Very professional team. They went out of their way to accommodate all our requests as far as mounting out tv. They also answered all our questions about operating the TV after they gave us a basic rundown and they did not leave until we were comfortable operating our new tv. They were friendly, respectful, and just two very nice gentlemen. So glad we chose Best Buy and the Geek Squad to install our new tv.

The employee who sold us the TV did not try to up sale us. Friendly and knowledgeable about the TV we were looking to buy. The Tech's showed up on time to install the TV and completed the task quickly. They had great customer service. Over all we are always pleased shopping at Best Buy.

The agent was familiar with my new tv and its mounting. He was organized, quick, and professional.

Geek Squad installed my 77" OLED tv. It was super fast and now I don't worry about it falling off the wall.

The agent who installed my Insignia also set it up so that I could easily turn on and off my TV. He was so very wonderful and even helped put back my TV console which is very very heavy. I am a senior citizen and his thoughtfulness meant a great deal to me. I recommend this service.

So far so good. Picture is beautiful and the ease of use is great.

Excellent job with attention to detail. The team even spent time to ensure that the TV was lined up to the best height and location on the wall to ensure the optimal viewing angle. They also explained various details on its setup and use.

We purchased our new home in June and quickly found out we were going to need a professional to mount our tv on our stone fireplace. Struggling with options; we went to Best Buy and found the answer. Geek squad came on time and with our purchased mount and mounted our TV on a very 3 dimensional stone with absolute perfection. They took their time and did it the right way, and we’re friendly and personable as they were doing it! My tv looks amazing up there and I sleep soundly knowing it won’t fall off the wall!

Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

Geek Squad guys showed up on schedule and did an unusual installation (for them) in my living room, quickly and efficiently. No complaints and they were professional and friendly. I have used them before and their work to ensure they installed everything correctly and to prove it all works and to show me how to operate everything was excellent! Well worth the time, efort and money!!!

The professional,knowledgeable and friendly service is well worth the cost of Geek Squad. I have a difficult time with new technology and the helpfulness and patience of the installers was SO HELPFUL to understanding how to use my new purchase. I highly recommend Geek Squad to anyone planning in home set up.

Very satisfied with the service I received. They were prompt and install my TV and explained how to work it too.