Customer Ratings & Reviews

Best installation ever !! They knew exactly what they were doing. Went over everything with us before they left . Very friendly and knowledgeable . They answered all our questions and we weren't rushed. Highly recommend these two for an install, you won't be disappointed.

The agent mounted and connected all my devices at time of service. Agent was prompt, professional and very pleasant. He took the time to answer all my questions and I am very pleased with my purchase and installation results!!

The agents mounted and installed the tv, made all the necessary connections and ran it through its paces. They also picked up all styrofoam pieces, cardboard and other miscellaneous wrappers. They were fast and efficient. I think they assumed that I knew more than I actually knew, but they were very professional, courteous and knowledgeable.

Bought an LG C2. First one was out of box and made a popping sound when changing channels. Geek squad came out to replace tv but said it was cable box. Called cable company and swapped box but tv still popped. Reordered tv and had it installed. No popping but guessing on settings for best cable tv picture. Also, when watching baseball and golf, ball either disappeared got flashy for a moment. Very noticeable. Tried all motion settings to no avail. For a 120hz oled tv, it does not handle motion as well as 60hz LCD tvs. Geek squad saying its my cable service, never had motion problems before so i blame it on tv. I like tv for general sound and picture quality but dont understand motion issues when tracking a white ball. It also took 2 months to get tv that didnt pop when changing channels. Overall disappointed with Best Buy and LG product that was rated top tv for 2023. Would not buy this tv or anything from Best Buy in future.

The Geek Squad was efficient and helpful. They paired my Xfinity remotes and showed me how to use them. They did a fantastic job.

Very professional, followed COVID guidelines and we're very efficient in the installation.

The Geeks went above and beyond with the installation. They even threw in a piece of equipment I needed for free. I have used the Geeks twice now and will only use them from now on.

The crew that did the install very knowledgeable and friendly

Very professional and quality service. They were very knowledgeable and did a great job!

Both guys were wonderful, very fast, professional and friendly. They did a great job moving one tv from one room to the other. They cleaned up the marks on the wall and left everything just as I wanted .

Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

I can not say enough good things about our installers and the job they did. Seamless, clean, professional, etc. However, it’s too expensive in my book. We purchased 4 mounts and wanted them to install all of them. But the price prevented us from doing so. We opted to have the largest installed and am glad that we did. I think that for a tv the large and heavy having someone with a lot of experience can never hurt. But there should definitely be packages for multiple TVs and the staring price for one should be lower. Our 1.5 hours worth of relatively easy work should not be so expensive. But if you are good with the price the service itself is fantastic!

The geek squad showed up right on schedule, briniging my new 77inch TV with them. They took tge old TV down and mounted the new one and then carefully hooked up all the connections for my surround sound and multiple media components.

Excellent all around. Professional, clean, efficient and timely.

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

The geek squad team completed the work very efficiently and very professional.

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

We had 2 of your guys stop in, one was an installer, he was very polite, quick and done. The other person was Chris, he went above/beyond his responsibilities, and we really appreciated both employees during this installation. Love the TV!

The tech that came to mount my televisions was nice, knowledgeable and professional. He allowed me time to decide the exact location of where I wanted the televisions placed on the wall. He gave recommendations and his opinions, but allowed me to make the final decision. He programmed the remotes, and completed any required configurations. He didn't get a 5 star rating because I noticed an extra hole, the size of a nickel, behind the television in one of the bedrooms. It's behind the screen so I didn't see it until after he'd left. I see wall patchwork in my future. Overall, this was a good experience, and I recommend this service.