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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast and expert installation; fine tuned the sound and picture

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install my TV was over and beyond excellent. They were here on time cleaned up behind them selves gave me a full tutorial arm and answered all million of my questions. His name is Chris M. from out of Deptford. He was the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional, knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV did an excellent job very quickly and perfectly. He knew what he was doing and did it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very good support for my 85 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    For Your Eyes Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job when installing the Samsung Frame to the fireplace area. And also putting the Sony Bravia 8 in the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men who mounted my TV were friendly, knowledgeable, and expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good about Best Buy's In-home consulting and installation service. Christian came to our house, measured the space and assessed what would work best for picture and sound. Then he met us at the store and helped us select the best value, with no pressure. After trying out a 55" TV for a week or so, we asked to trade up to a 65". Both the initial and second installations went very well without any problems. We highly recommend Best Buy for this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys are good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were in and out leaving only a cloud of dust and the two televisions on the wall placed in the exact right place. They really knew what they were doing and hooked everything up and really were in an out in less than half an hour. They worked quickly and effectively. There was no real cloud of dust as they brought their vacuum to clean up and any wall board dust. They were polite and impressive with their efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the mounting. They did a perfect job and were very professional. They were very neat and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 65" LG TV and a wall mount. The Geek Squad did a great job with the TV installation, and thoroughly explained the options in the TV menu. They also installed the TV on a Rocketfish wall mount purchased from Best Buy. Great attention to detail, explained how to use the mount, and then cleaned up after their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. They arrived in a timely manner. Kept me aware during installation, catered to my wants as far as final position and approval of the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mounted Three TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember his name, but he was the most efficient, fastest and highest quality installer I have ever had. He installed three big screens in under an hour and a half flat and reprogrammed my TVs to make it easier to switch between the apps and different media without me even asking! Can't say enough great things about him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time. They clearly communicated to me why they were here and how they were going to accomplish the job. Kept me up to date on the status of the job. They hooked up all items, demonstrated how they work. They cleaned up the work area and they actually left the area better looking upon their departure than upon their arrival. I would highly recommend the geek squad for this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Loved our geek squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job mounting our TV and sound bar! So friendly and very professional!! They took their time explaining everything and making sure it was just right! They also took the time to go through the TV settings and get us up and running without having to figure it out on our own! My husband and I were so happy with the geek squad service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat installed my two televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from Best Buy delivered and installed my two new televisions. They were efficient, fast and polite.

    I would recommend this to a friend