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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper did a great job. I highly recommend Geek Squad Installation and Mounting! This service is free to Total Tech Members who buy NEW TV's at Best Buy and is a great deal. Oh, and make sure you request Geek Squad when you set up the install! Jose is an excellent installer and Marcus, the Store Manager in Irving, TX is awesome, too! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, friendly team. Worked quickly, efficiently and very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad twice now, with 2 new tv sets! One needed to be wall mounted and the other was replacing an already wall mounted tv. Both times they were great! The were polite, worked steadily, and cleaned up after themselves. We also had a new washer installed! Love Total Tech, best decision i ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians were on time and efficient. They were friendly and informative. They set up my system with no stress, and it didn't take long. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    H&G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad sent to our door gave great service. Personable and knowledgeable people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time with a call just before getting here. They were polite and efficient. They installed the television on the wall with the cords inside the wall exactly where I wanted it. They picked up all the packing and removed it when they left. They made sure that everything worked and that I understood how to operate it before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a get job of installing the wall mount and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked well installing this tv. Very knowledgeable. In helping me walk through the tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Connor connected my new Samsung TV and mounted it to my existing stand. He was very quick and was done in less than one hour. Connor was professional, polite and also recommended a new 4K Fire Stick and an additional port device to connect my sound bar, firestick and Blu Ray player. Very happy with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service provided by punctual, and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on the market, the C3 Series. OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is crisper, brighter, more AMAZING than any I have ever had. I would recommend this TV over any other manufacturers on the market for quality, price and most importantly; Customer Satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trusted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and quick service. I only trust geek squad for installation. They set up the tv we bought ready to go with the Roku, soundbar, and ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Install ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever !! They knew exactly what they were doing. Went over everything with us before they left . Very friendly and knowledgeable . They answered all our questions and we weren't rushed. Highly recommend these two for an install, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installed my 85 inch perfectly looks like it's supposed to great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent showed up on time and was quick and professional! Total time of installation was around 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did very good job of installation and very efficient service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great work!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and knowledgeable. Would recommend.

    I would recommend this to a friend
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