Customer Ratings & Reviews

Definitely recommend. They were very considerate. They did a great job. We will definitely have Best Buy do the installation again.

We used the Geek Squad for a TV install. They arrived on time and were super clean and efficient. Got everything set up perfectly just as we wanted it.

The folks were very professional and prompt. i was pleased with their work but not with being able to hide the power cord as was promised when I purchased the product. I am still waiting on the Best Buy store to contact me to resolve the issue. The Geek Squad executive called me and told me the store would be contacting me.

The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

The gentleman that mounted my tv were in contact with me with when they will be there and were on time. They were very knowledgeable. They wanted to make sure that I was happy and always asked me questions to make sure it’s done to my satisfaction. They were also quick and the quality of their work was great. Totally worth the money. Saved me from stress and frustration.

The geek squad team of 2 came and were courteous and professional. They made quick work of my old set, handle my new one with care and set things up very quickly. They turned off the settings that would have annoyed me. Overall, they save me a ton of time and I would highly recommend them.

The Best Buy installation team did an awesome job installing my Sony Tv. They were efficient, did a high quality install and clean ed up all the residue neatly. The team also had a great and friendly demeanor. Would be happy to work with them again.

Great service fast quick and cleanVery knowledgeable came and put the TV up cleaned up less than 45 minutes

The agents that came by and mounted everything were very nice. They cleaned up after themselves, also made sure we didn't need anything else. Since our tools are still on their way from being shipped. This was a great value, they measured and did everything very well.

My technicians were on time and efficient. They were friendly and informative. They set up my system with no stress, and it didn't take long. They answered all my questions.

Agent was on time, friendly and professional and “knew his stuff”; great work ethic and I am so pleased with the outcome: a beautifully installed 55” tv in an existing built-in bookcase. Job well done!

The agents that installed my TV did a great job, clean and super fast

The geek squad mounted my tv very quick. They were professional.

Our two agents, Justin and Matt, were fantastic!! Communication was great, they were knowledgeable and efficient. We also had them install a soundbar and run the wires behind the wall. It just all looks really nice. Very pleased and would purchase again. Yes you can probably do it by yourself or with some help but I highly recommend using Geek Squad to save yourself any trouble.

The Geek Squad geeks were great in setting up my wall mounted tv & the sound bar I bought for it. Unfortunately they didn't mount a speaker in a wall not fully setting up the sound bar to my tv. I'm having difficulty hooking up wires with speaker due to loss of manual dexterity in my hands. It's very frustrating because I used to set up stereos with no trouble in the past. Still though, what they did was great.

The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.

They did a great job setting up tv and helping with all I needed. They made suggestion to as wasn’t happy with tv option.

These guys did an excellent job. Tim was very knowledgeable and thorough in his work.

Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

The install team installed my wall bracket, TV, sound bar, PS4 Pro, 4k DVD player with precision, accuracy and professionalism. They even ensured the components worked correctly and that everything was configured to the wi-fi. They even took the time to show me how to configure a blu-tooth device. The Geek Squad really cares about their customers. I definitely will be using them in the future! KEEP UP THE FANTASTIC WORK!