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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent modified installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled what was a more complicated install with the mount of a 65 inch tv going in an area that had been a built in entertainment center. He put the articulating mount in so the tv extended in front of the old walls as the the tv was about a foot wider than the old built out space. Great secure installation that works perfectly. Cleaned up afterward and was done in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was a breeze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy - they came in, installed the TV and set it up. They knew the device and what presets they recommend. Very easy, friendly, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian Gonzalez and his assistant were very professional and courteous. They mounted our new TV quickly and took the time to set it up and explain the new features. This is our first new TV in 15 years so definitely appreciated them taking the time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people install the tv were friendly and Curties. they knew their job well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team were great. They were fast, neat and professional. They answered all my questions, made suggestion and cleaned up all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to pay to have Geek Squad come to my house and mount my new 65 in. LG TV to a wall in my living room. Tony and Andrew showed up and the whole experience was awesome. They were super professional and the job was not only finished fast, but they clearly explained every part of the process and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV was mounted quickly and I was instructed in use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representatives wall-mounted my TV and showed me how to use its features. Friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did wonderful work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting my tv on the wall centered properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the installers were very professional and nice. I’m enjoying my TV being mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount & tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, competent, & friendly service from Michael & Brian.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set-up Crew Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT experience with two guys who set up TV on wall. They communicated prior to appointment and on the scheduled date. On time, very polite, knowledgeable, and all my concerns and questions answered. Cleaned up all packaging material and stated if any questions pop up in future call Geek Squad any time. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are always professional and so knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation agents offer great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached the TV mount to wall, mounted TV and connected all accessories. They checked the operation of the TV and asked if I had any questions regarding the options available. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and on promised time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Arrived on time as promised and installation was really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted the tv carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall bracket and connected the tv and switch device. Wiring is very neatly done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and mounted and set up the TV. They even took time to show me the channels available

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Home Theatre Mount and INSTALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed BOTH of my TVs AND soundbar on the walls were professional and knowledgeable. They were very efficient and cared about the customers viewing experience. I would ONLY recommend Best Buys Install Services for the home theatre and TV Mounting.

    I would recommend this to a friend
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