Customer Ratings & Reviews

The agents worked most efficiently in assembling the stand and installing the TV set. I am really happy with the TV and have really been enjoying the Masters Golf tournament. The Geek Squad is a terrific adjunct to Best Buy. I am only sorry that I didn't get the set sooner, but better late than never. I have never been less than fully satisfied with the response and quality of service of the Geek Squad.

The gentleman that installed my t.v. was very very good.I can not say enough about his manners and knowledge.

Our Geek Squad service was great. We replaced an old 58" plasma TV with a new 75" QLED. The old TV was a tank, weighing over 140 lbs. The techs removed the old TV, hung a new mount and mounted the new TV and set up a new soundbar without issue. I highly recommend the Geek Squad service.

The agents arrived on time and went right to work installing the tv and mounts. They were informative and addressed my concerns without hesitation. They set up the tv with my FireStick and signed it into all of the existing accounts. The agents adjusted the tv and attached it to the Sonos sound bar and adjusted the sound bar for the best use in the area concerned.

Absolutely the best in home service I’ve ever purchased. My guys name was Josh, he came equipped and prepared with booties for the carpet and PPE because of COVID. Josh was extremely knowledgeable and explained everything to me about my new tv. He answered every question I had and set up was a snap! I definitely recommend geek squad especially for those with no skills when it comes to installing your own electronics.

Chris was super professional and efficient. Made the tv mounting seamless

Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

Excellent service. Installed quick, any problems fixed immediately and explanation of everything was easy to understand.

Great job installing my new TV and Sonus system. Neat and clean job.

My Geek Squad technicians were professional and knowledgeable in replacing my TV. The TV was replaced under warranty. The replacement and set up was performed by well trained technicians. Thanks to my professional Geek Squad representatives.

The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

Agent was on time, friendly and professional and “knew his stuff”; great work ethic and I am so pleased with the outcome: a beautifully installed 55” tv in an existing built-in bookcase. Job well done!

Grant was on time, polite, informative, and very careful around all my things in the tight space the TV needed to be mounted on the wall. He was efficient and answered all my questions. When he was done he ran through the settings with me. He cleaned up all the cardboard. The only way anyone would know he had been here was the old TV was replaced with a new TV.

Geek squad did a wonderful job mounting our 55 inch TV. They were very thorough, precise and mounted our tv perfectly! Highly recommend!

They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

Very quick install very professional very polite. cant beat that there insured

TV mount works great. Easy to use. Makes the TV viewing more versatile for different angles.

Geek squad members did a great job mounting my television, explained all aspects of my tv and were very professional

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

The two gentlemen that came to my house to set up my TV or fantastic. I can’t say enough good things about them. They were professional they knew what they were doing and they did such a neat job installing my TV.