Customer Ratings & Reviews

Was very professional and knowledgeable. They asked me to to make sure I was completely happy with the installation and the placement. They wanted to know if there was anything they can do or any questions they could answer before they leave and made sure that I was 100% happy gave me a contact number to call if I think of anything or changed my mind about the placement.

We wanted to ge a wall mounted for our bedroom. Found this to be a perfect fit. We had a very old big box tv sitting on a stand. Getting a wall mounted TV cleared the space and it looks great on the wall. Being a total tech member, installation and haul away was included. Best Buy tech did an excellent job and made us happy.

Super nice group and professional. Even discarded the boxes that TV and mounting kit came in.

So glad I had Robert & Oliver out to mount my TVs. They actually did 3 total, and wound up coming back out to readjust the height a couple of weeks later (which was my fault). Very professional and made some great recommendations along the way, like buying wall rated HDMI cables to hide. They installed those on a return trip

The two services personal that installed my tv and more did a great job mostly few things not so But great two guys wish bestbuy would be sending back there personalel that do the installation i give them 5 high 5

I like my Samsung tv Good size, 55 and the pix is clear

It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

Ordering my service online was easy and the tech was very professional and courteous. Because of COVID-19, the tech arrived with a mask and covering over his clothes. He also had cones to mark off 6 feet of work space. The job was completed quickly and professionally. This is my 3rd time using Best Buy to come to my home and I will only use them.

My GEEK SQUAD was so nice. They called ahead to let me know when they will arrive and were very prompt. Very knowledgeable, quick, clean and answered all my questions. Set up my Wall Mounted TV and my add-ons: antenna and DVD. Gave me a run through of operating my TV and DVD. Showed me features of SAMSUNG. One of the Squad lives in my city and was able to troubleshoot common problems.

Great job installing new TV MOUNT. Installers great job

Dominick and his helper did an excellent job in mounting my new TV on the wall bracket. He tested the internet strength and recommended contacting Google Fiber for an upgrade. Best of all, Dominic was extremely patient in explaining the technology genres.

Geek squad was excellent they set up my 77in LG OLED tv while informing me of all the settings and functions of my tv. Great attitude as well.

Purchased this for my LG 80 inch TV. It is incredible how easy it is to move around the tv with it.

On time fast mounting of tv excellent job. Great job setting up the apps and activating them.

Helpful, knowledgeable, friendly, efficient; a credit to Geek Squad.

ok I'm pretty handy at stuff but decided to pay a little extra and have them hang the TV, the guys showed up and introduced themselves showed them where the tv was to be mounted and they set it all up, then before drilling asked if that's where I wanted it to go. after looking at it decided to move it up 6 inches glad I did. they drilled and mounted the holded, hooked up the sound bar and Eric stayed and finished showing me all the stuff the new tv could do. this was so much nicer than trying to do it all myself.

They were able to easily install a mount onto our wall and get our tv up. The beams weren't in an ideal location, but they were able to help figure out a suitable solution that would still look great in the room. 10/10 experience

I purchased geek squad protection when I purchased a tv around Christmas time. Soon after my computer started acting up and I was able to bring it in and get it fixed for free. A few weeks later we decided to upgrade the TVs in our home. I was able to save an additional $50 on my tv, and have it mounted for free because of my membership! It’s been a very fruitful investment for me thus far. You all should get it.

The two installers did a much better job than I had expected, never having used Geek Squad services before. I had an existing mount that had to be moved a few inches higher and the did a great job installing a 75" TV. No muss, no fuss, no mess. Only issue was having to pay extra for a 12' HDMI cable - way overpriced at BB but but after spending >$3500 on a TV (more than my first new car), another $40 wasn't going to break me!

He was Prompt He was friendly He was knowledgeable He was efficient He was well groomed