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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow what a pro job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, professional and expert at mounting and seting everything up. I'm pretty tech savvy so I kept having to tell them i could run and set up my 7.2 sound system later! I just needed them for the TV delivery,mounting and setup cuz I cant lift any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick install and we’re on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were great and quick, they arrive on time and got it done so quickly and also show me how to used the TV ..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed 77" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and helped feed wires through wall. Was in renovation and had prepared for TV, but required some challenges getting everything to fit right. Agent was professional and polite--very impressed. Will say that was assistant to agent and he just played on his phone during install except for hanging TV. Was a little weird as I could see he was on social media, etc. But very happy with service overall!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very precise and knowledgeable they would ask often if that is what we wanted and they did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was excellent. Made sure we were comfortable with operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech Support and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a large flat screen TV which needed to be mounted on a different wall. Best Buy technician Dave arrived promptly at 8:00 a.m and was prepared for every situation that we had. He was also very organized and methodical to make his work quick and seemingly effortless. He went above and beyond to ask what I wanted to know and if I considered other options that may work better. The absolute best, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 " tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Old tv was taken away by 1 team & 5 minutes later a 2nd team came with new tv to install. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Joe at Geek Squad installed our 2 TVs efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe at Geek Squad was very patient and knowledgeable when he Installed our Roku 55” and Roku 40” TVs. He explained the process and how the devices works. This technology is all new to me and my husband as senior citizens. Thanks a bunch Joe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and was on time and very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVWall mount … Excellent Job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV with professionalism and care and followed all my building’s HOA rules without a problem. They had a great attitude and were very helpful and nice. I recommend them without hesitation. They were even early which was nice and the updated me the new schedule in addition to calling the day before about their estimate arrival time. The did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that installed our 65” on the wall were very professional and knowledgeable. They did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to my devices. Professional, efficient, and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    quick, easy TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no difficulty hanging my TV. Made sure everything was working well and all questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    100" TV Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job. They were personable, careful, and thorough. They brought the TV to the basement, unboxed it, and mounted it without troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient, great instructions and very patient teaching me how to use the tv’s features

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install and support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that presented were professional, friendly and knowledgeable. They completed the Set up my cable provider as well as supported me with an orientation to the fire stick and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install my TV was over and beyond excellent. They were here on time cleaned up behind them selves gave me a full tutorial arm and answered all million of my questions. His name is Chris M. from out of Deptford. He was the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Spectacular Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

    I would recommend this to a friend
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