Customer Ratings & Reviews

Very easy - they came in, installed the TV and set it up. They knew the device and what presets they recommend. Very easy, friendly, and efficient.

Chris (lead) and Chuck were outstanding!!! Called the day before and 15 minutes out. Were extremely caution and clean, performing all work quickly. They performed wall mounting and in-wall cabling, ensuring that all worked properly with a clean and professional look. GREAT job, and well worth the $200 for the install and removal of my old TV.

My installation team were great. They were fast, neat and professional. They answered all my questions, made suggestion and cleaned up all packaging.

They were great. I already had the wall mount so they just had to mount the television. They were great, careful of the wall and surrounding surfaces. I will miss having Geek Squad in home service.

The service crew led by Mike were both professional and polite. You can tell that this was not just a job for them; it was like watching an artist create a masterpiece: attention to detail, outlining, asking questions, set-up, teaching, cleaning, etc.... I’ve been in the service industry for over twenty years and this crew were The Best! Thank you Mike for being a Master of Art! SEMPER FI

The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

Very satisfied with the service I received. They were prompt and install my TV and explained how to work it too.

While mounting the Samsung 85" Class 8000 Series TV requires careful planning and assistance due to its size, it offers an overall smooth experience if you're prepared. Once mounted, it delivers a sleek, modern look, and the viewing angles and cable management options help enhance the overall setup. Be sure to use the proper mounting hardware, and consider professional installation if you're not confident in doing it yourself. Good thing Geek squad did the mounting!

Quick and Easy! They got here on time, Were very professional and easy going!

The totalcare membership has been the best investment as a new homeowner. They did a professional installation of the TV mount and TV in the best spot. They consulted me before installation and finished quickly.

i bought a tv for my friend. she chose the time and date that worked best for her. i was at work when they delivered the tv to her apartment. she said the team did great work and they installed it very quickly. best buy made this process so seamless.

Geek Squad installed my 77" OLED tv. It was super fast and now I don't worry about it falling off the wall.

Your agent was friendly and professional and knew what he was doing

I bought this TV as a gift for myself in my new home. The TV is worth every penny. The picture is rich and full of color, with stunning high definition. The TV is surprisingly light, so it mounted on the wall without any problem. You will not regret purchasing this TV, its a show stopper.

Quality, easy to use and quickly installed reasonably priced

It took a couple of visits and an exchange of TV mount. At the end, they were able to do the job. The advantage is that you buy the TV and the Mount and they do the deliveries and have other people do the installation. Some times you get lucky and get a real nice installer who helps with any unexpected incident, others not.

The technicians were knowledgeable, efficient, and friendly. I'm not good with technology, but installer explained everything in an easy to understand manner. Allmy questions were answered AND technicians did not leave until I demonstrated ability to use the product. I have high expectations when it comes to good customer service. This experience did not disappoint

The guys were great. They were fast, helpful and made sure the installation and setup was PERFECT.

The guys were super professional and really took the time. The took the TV off the wall three times, until we were completely satisfied with the placement. Absolute no-brainer to us as the mounting gives ultimate peace of mind!

Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position