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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were patient and courteous and did a great job. They took the time to place TV where we wanted it and at a good height for our viewing pleasure. The were willing to answer all our questions. They were careful of our belongings while doing the install.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed TV perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Respectfully of property. Took away All cardboard and plastic from TV to throw away for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy when an expert makes the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to install my 86 inch TV with a friend, did not turn out too well. With the Best Buy Protection I was able to replace the new tv and have BB install. Looks great and I have the piece of mind knowing it was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV and connected it all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service they took about 20 mins to set up everything . Mr. Jason and the partner who came along with him were very great people at explaining everything and give recommendations they also did a great job at putting my TV up. Totally price reasonable and recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing tv and sound bar, then programming everything for us. Feels a little costly, but since it would have taken us forever…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really took the time to make sure it was in the perfect location and treated my home with respect. They made sure to keep it clean and cleaned up everything after. They also took the time to make sure I understood the TV options and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros and we’re in and out in no time. Everything was properly installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t home but my son said they worked fast, and efficiently in installing and hanging up my 65” tv. After that they cleaned up the mess and took away the broken tv. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A expert team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman both came in the house with shoes on. They were properly with boots to protect the floor. They were very experienced took very well care of all my equipment. Explain to me properly how I should have stuff done and where it would look properly right for all my new equipment to be installed properly. I would recommend them anytime all the time five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instal went great,installer was prompt and did a good work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Incredibly professional and knew what they were doing. Better than any geek squad experience I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Installation of 46” TV Connect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to come to our home to install a 46" TV connect wall mount for us, so our TV is safely mounted to the wall. The technician Malachi came out and did an exceptional job. She is a professional, friendly, productive individual who made sure that the area she worked was cleaned up afterwards. We were very impressed with Malachi work and hope that she receives the a commendation for the great service she provided us. We would definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Appreciate the extra effort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my t.v. Made the extra effort to run the cables through the wall and put in a cable manager I had without charging more. This service came with my purchase so it was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up the tv installation and mount on my wall was absolutely wonderful! The TV is so great for my room. It’s the right size. I didn’t want an overbearing tv while I laid in bed. It’s great quality tv with fire stick installed. It’s so very easy to use with amazon account. The price was great .. can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made my day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy when I got a phone call from them saying they were here could not wait for my Sony Bravia 65 inch X90L they did a wonderful job they always do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work easy clean and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond to install a very heavy 85 inch tv in a second floor room on top of mounting a 65 inch curved tv as well. Everything looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency is the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gang were efficient, snappy and ever so helpful in making sure we understood how to work the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    100 % Satisfied with how smooth it went!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Experience! The team was extremely friendly and professional. They were quick and didn't leave anything behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied first time customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

    I would recommend this to a friend