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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 38,686 reviews
  • Rated 5 out of 5 stars

    Incredible geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. I already had the wall mount so they just had to mount the television. They were great, careful of the wall and surrounding surfaces. I will miss having Geek Squad in home service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional And they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Efficient, professional installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, followed COVID guidelines and we're very efficient in the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Team is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup crew that delivered on their promise. I would give them 2 additional stars if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad in stalled a 40 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and professional along with being courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quality service. They were very knowledgeable and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team devised a plan and came with a strategy to install the TV. The TV was mounted at 12 feet, centered and leveled correctly. Top notch job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing our 4K TV the Geek Squad arrived as promised and quickly set up our new tv. They spent time showing us the many features of our new tv and explained that we needed Verizon to come out and install new boxes for the best reception. The story with Verizon was a nightmare

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to mount a 65 inch LG OLED 4K television above my fireplace in a great room. Technicians installed in less than an hour. Product came with all necessary mounting brackets and other hardware. Technicians were able to adjust height and level tv using this tv mount. This product added to my overall satisfaction of my Best Buy experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional & Knowledgeable Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted all three of my TVs expertly and professionally. Both were very knowledgeable and courteous. Will definitely have them out for future mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were phenomenal. They just didnt install our huge tv. They spoke intelligently when we asked them questions. They set it all up and when they left, we didnt have to do anything but enjoy our beautiful shows in our beautiful living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only because we couldn't make the full function mounting bracket work without using anchors, and the Tech didn't feel comfortable using them. Even at that, he did an exceptional job, was very knowledgable, and went the extra effort to make sure the job was complete, and to the best of my satisfaction. Best But has always done a good job installing, and/or repairing my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came by and mounted everything were very nice. They cleaned up after themselves, also made sure we didn't need anything else. Since our tools are still on their way from being shipped. This was a great value, they measured and did everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The techs knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs worked quickly and professionally. They handled the old and new TV with care.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad technicians installed both TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were courteous and did a great job putting up our 85” and 43” televisions in our basement. They cleaned up afterwards and answered all my questions. They installed and set up the televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional, well trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional technician. I wondered how difficult to mount a 75 inch tv. Kevin who did the mounting does know, did with ease and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service with Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for better service. They were polite, helpful in answering all my questions, careful and conscientious with the tv and my property, and very fast with the installation. They even bring a level to make sure the tv is straight! I would highly recommend this service.

    I would recommend this to a friend
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