Customer Ratings & Reviews

Very nice and professional, mounted the tv and even connected my Bose speaker!

The geek squad agent mounted and installed my Samsung 55” tv to the wall as well as connected everything to my Xfinity service. He was very helpful and explained step by step what he was doing until the end. He was exceptional and went over and beyond to help us feel comfortable by having patience and taking the time to explain and show us how to use our new tv.

The agents arrived on time and totally set up the TV and showed me how to use the remote. Very courteous agents willing to take the time with me to explain everything. Only drawback is they are not allowed to work on electrical outlets as they could not relocate my wall mount so the TV sets too low and I will have to rehang the TV myself

The Geek Squad was prompt and very courteous with the delivery and installation. Nick and his co-worker showed us how they would install to get the best viewing of the Samsung TV on the Wall Mount. Excellent service.

Victor had to remount the existing tv mount as the mounting holes on the new one would have made the new tv to high. He did it quickly and now the new tv occupies the same space as the old one. I thought this could be to complicated, he breezed right though it. I am very happy with this installation.

The agents were knowledgeable, respectful, quick and efficient. Excellent service

The guys that came to my house were knowledgeable, efficient and friendly. They went over everything with me up front to make sure there were no surprises. Obviously experienced installers. They even took the trash with them.

These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

Best Buy's geek squad is pretty awesome. 2 People arrived to set up our new television. They were respectful and had our TV up and running pretty quickly. This is why we use Best Buy, because of the personal connection and ease of mind with our new television.

Super smooth and easy service. Scheduled our appointment a few weeks out while we waited for construction to finish up. Our installer came on time, asked lots of questions to assure she had it placed correctly and went about her way. She finished quickly, walked me through the TV setup and was on her way. So friendly and left the room perfectly clean. She even took all the packaging!

Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

The Geek Squad installed our new 65 inch Sony TV. They were very fast and professional. I really like tools they use to locate the studs, then set the screws. So glad I didn't try to do it myself. Plus, after we got some new furniture, we needed to move the TV about 10 inches. Thanks to being a Total Tech Support Member, it was a reasonable charge to get them back and move it. Once again a timely install and professional.

The two agents were very pleasant and knowledgeable. They worked quickly and made sure I was satisfied

I think this was money well spent! The squad was very courteous and very clean in everything they did. They assisted in choosing the correct location and then was very precise in cutting holes and attaching the mount. They made it possible for me to add another cable without having to remove the tv...something I greatly appreciated. They gave basic use information, but after they left I was disappointed they didn't go over how to use more functions of the tv (ie voice remote, adding apps)

The installer did a great job and was professional and very courtesy, he installed my tv and sound bar with ease and answered all my questions and concerns thoroughly...i will highly recommend my installer Vernon

The tech guy did more than install our tv. The install was clean and efficient and all was programmed to work. Her even have is a brief tutorial on how to use the tv, know than the "quick" start. He even told is how we could save on teckie stuff that would have faced even more on the install.

we had a miscommunication at first. 2 guys came from the geek squad took down my old tv and put up the new one. As they were packing up bc they thought the were done and I said it’s supposed to be on a moveable mount. The store forgot to give me the mount and charge me. So they left I went back to the store got the rack and Naomi came on Sunday by herself took the tv down put on the bracket and tv and it was fine. Except we had a mis communication and she had hooked my sound bar up directly to the tv and I wanted it separate from my cable. I wanted it as a separate entity. So I. Called back and she came back and fixed it the way I wanted it to. So at this point I was a happy camper UNTIL I went to use the sound bar that night and I couldn’t get it to work. Called the geeks to come back out . The day which was Monday I got a call from Naomi saying that they have nothing to do with the sound bar she told me to hold on as she was looking through the book and walked me through some steps and WALA FIXED. ThTs why it pays to buy the total Gerk Squad protection. The end

We had the Geek Squad help us mount our tv to the wall. We were a little hesitant about the price but it was so worth it! They called when they were on their way, they got here when they said they would, and they were very professional with the installation. Very quality work. So glad we had them do this rather than try to do it ourselves!

Had a window of time of then the Geek Squad would arrive. I was glad to get a call early in that window saying they would arrive soon. They arrived and were to work. They had to move the TV/mount from one wall to another and they did it with ease. Very knowledgeable and I'm happy with the result. Not my first time having Geek Squad come over to help mount a TV and I have recommended them to others.

The Geek Squad did a superb job of installing my TV. They were knowledgeable, organized, and cleaned up any mess that was created. They were also very pleasant.