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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Fast Installment and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his partner did a great job mounting my TV and making sure everything was set up how I wanted it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    a+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a tv for my friend. she chose the time and date that worked best for her. i was at work when they delivered the tv to her apartment. she said the team did great work and they installed it very quickly. best buy made this process so seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! The mounted the 65” TV on the wall, we’re very professional, and were apologetic they couldn’t fully set up the TV because we didn’t have internet yet.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that delivered and set up my TV and mount did an excellent job. Both were very Courteous and will to explain what “I” needed to do to work my TV. Their attention to detail in mounting the TV so it was perfectly aligned and straight was very professional and their knowledge on the install was evident. I couldn’t have been more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time. They clearly communicated to me why they were here and how they were going to accomplish the job. Kept me up to date on the status of the job. They hooked up all items, demonstrated how they work. They cleaned up the work area and they actually left the area better looking upon their departure than upon their arrival. I would highly recommend the geek squad for this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very effective and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and effective. They were very responsive in rescheduling as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They made it work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. The technician went above & beyond installing both TV’s

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys are good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were in and out leaving only a cloud of dust and the two televisions on the wall placed in the exact right place. They really knew what they were doing and hooked everything up and really were in an out in less than half an hour. They worked quickly and effectively. There was no real cloud of dust as they brought their vacuum to clean up and any wall board dust. They were polite and impressive with their efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    In-and-out installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came in were friendly, cordial, and informative in giving us their insights to the tv’s planned installed location. They had all of the necessary tools and helped my family feel secure in the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tecnician kept me updated of his arrival and installed my TV and devices to my satisfaction. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv very quick. They were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house were knowledgeable, efficient and friendly. They went over everything with me up front to make sure there were no surprises. Obviously experienced installers. They even took the trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was inexpensive, knowledgeable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I needed a side gig. It would be mounting televisions. After doing some redecorating this past spring I needed a tv mounted in my bedroom. Lots of hours of research and calls, o was given price estimates STARTING at $250 for this service. I had purchased the tv at Best Buy so I figured let me look into what the cost would be from their geek squad. I was pleasantly surprised it was significantly less, and I could use my points towards the cost. It was simple and easy to set up an appointment, On the day of my appointment the young man arrived on time, fully masked and respectful of my request to please remove shoes upon entry of my apartment. It took him less than 5 minutes to determine I had purchased the wrong wall mount and told me exactly which one I should purchase. He rescheduled my appointment right there in the spot so I wouldn’t have to wait about week or so. Again, he arrived promptly. It took him about 20 minutes to install the tv mount and to hang my TV. He was very neat, polite and kind, taking time to show me how I can adjust the position of the newly mounted TV! I would give him 10 stars if I could! I would 100 percent recommend the geek squad if you need a tv mounted at a reasonable cost and I will definitely consider using them again for any of my TV or tech needs!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely, Quick, and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very friendly and did a great job mounting my TV after our recent move. Job well done, and done very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GS did a great job of installing TV and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and Michael did an amazing job mounting our new TV. The measured and remeasured for accuracy, and work together as a team. They were so helpful with setting up streaming apps and helping us learn our new TV.

    I would recommend this to a friend
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