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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 38,686 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good about Best Buy's In-home consulting and installation service. Christian came to our house, measured the space and assessed what would work best for picture and sound. Then he met us at the store and helped us select the best value, with no pressure. After trying out a 55" TV for a week or so, we asked to trade up to a 65". Both the initial and second installations went very well without any problems. We highly recommend Best Buy for this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech peoples came out and did a really nice job of mounting the tv up. They ask questions how you want it, where you want it, how high, and etc.... And they even program the tv for me....OH YEAH!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were very good, They took down my old tv and put up the new one. Made such that all my equipment worked with the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV Mount over Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and were very pleasant. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed our TV quickly and even arrived early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, informative and got to work right away. Made sure everything was in good working order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Frame TV. The guys who installed it were really careful and wanted to be sure I was happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Mounting Team Wins the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys managed a challenging wall mount with this tv, due to its size and weight. They were quick to problem solve and the final effect is a balanced tv in the perfect spot. Cannot remember their names. I think they were Shane and Matt? Great Geeks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    They installed my TV on the wall, it was great ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were speedy, professional, and knew what they were doing to make the job look great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad coming through for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our two agents, Justin and Matt, were fantastic!! Communication was great, they were knowledgeable and efficient. We also had them install a soundbar and run the wires behind the wall. It just all looks really nice. Very pleased and would purchase again. Yes you can probably do it by yourself or with some help but I highly recommend using Geek Squad to save yourself any trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the mounting. They did a perfect job and were very professional. They were very neat and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek installed very fast! On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They were very professional! Came in put the tvs up I also havs them for when I move to take them down as well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing they sett it up in no time and took they time to teach us how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast Funny and still up years later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV help me set it up as well as connected all my devices such as ps5 and other game consoles

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The People who came out to hang our tv did a wonderful job. They were very professional. The whole time they were here they were very respectful, took very good care of everything they were working around, answered all of our questions, and cleaned very well after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agents did a fantastic job mounting a 75' TV to the wall with the TV mount I provided. They were quick and thorough with connecting and setting up the TV to the AV Receiver and Direct TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So grateful to the man who installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my television was the best! He connected everything including syncing my tv functions with my cable remote. He was so patient with this technically-challenged older lady and explained everything to me. I could not possibly be more pleased!

    I would recommend this to a friend
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