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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and very communicative throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The techs knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs worked quickly and professionally. They handled the old and new TV with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and reviewed with us its operation. Total Tech is the only way for our family to deal with installation, and all tech help! The excellence of the Geek Squad people is what makes Best Buy my only choice for electronics and tech items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco & Jacob installed and mounted our TV quickly and hooked everything up back up. They answered all our questions ( even stupid ones) and stayed until we were satisfied that we could work our new TV. Everything operated they way it should and we were very happy with them both.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Fast Installment and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his partner did a great job mounting my TV and making sure everything was set up how I wanted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The team was efficient and friendly! I would definitely use the service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - Great as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have had Geek Squad install TV's in my new home for a total of 3 TV's. Geek Squad always stays in contact leading up to your appointment time. When installing the tv, they are accurate and take the time to make sure the job is done write. All while cleaning whatever mess they made up and being friendly. I will continue to use Geek Squad for everything installed in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad in stalled a 40 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and professional along with being courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For context - Our purchase was a new TV, 2 TV mounts, move and mount an existing TV and, mount and install the new TV. In a nutshell, the service, set-up and installation was excellent! Our Geek Squad tech - Brandon, was thorough, pleasant and definitely knew what he was doing. For the price, we received all that could possibly have been expected. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Mounting my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job mounting our TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job setting up my new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team set up/installed a new 65”OLED LG tv…efficient, professional and courteous. Adjusted all the tv and remote settings and explained all the features. Hauled away the old tv and all the packaging. Well worth having Geek Squad do this project!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    77” OLED Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew is very thorough and professional. They make sure you’re ok with everything before commencing work and ensure satisfaction prior to departure.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install by Will Johntry and his Assistant Mica.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers Will Johntry and his Assistant Mica were Fantastic. Neat, well mannered and very efficient. Their Professionalism was just what we had hoped for. Will even said we could call him if we had any questions...It took three weeks to finally get everything installed, 12 hours of waiting with minimal communication, that is until Will did our install, once again a great Geek Squad expierence!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    angiebee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to set up was very professional and friendly. They answered all my questions, and cleaned up the boxes , papers etc. yes would use them again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were wonderful. Before purchasing any additional equipment an agent came to our house znd and explained what we would need and hos thry would seg it up. They were fantastic. Wd now have the tv where we wanted it and th we viewing experience is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple straightforward process, handled professionally, no issues, very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come to my home to install a wall mount for my 55 inch TV. The tech was on time, was completely respectful of my home, explained the whole process to me before he started, and did an amazing job on the installation. He connected all my components to the TV and made sure everything was working properly. I was totally satisfied with the experience and would recommend the Geek Squad for in home service and installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the guys that installed and setup my TV. I could not believe how fast they performed a complete in wall installation of a large 77 inch TV. Including setting it up and explaining everything about my new TV. They were courteous, knowledgeable and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install Team - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad installation team did an outstanding job of installing our Sony 75 inch TV above the fireplace. We have used the Best Buy Geek Squad TV installation team previously with excellent results.

    I would recommend this to a friend