Customer Ratings & Reviews

Great picture, many features, easy to maneuver around

TV works well, but the installation was exceptional and quick. The tech's ability to program the TV was mind-blowing. I was mesmerized by his agility and dexterity in entering the data in the remote control. Best clean up!

BestBuy contracted our installation service to a third party so installation could occur a week sooner than their installers. Thus while under the BestBuy umbrella this was not a direct Geek Squad service. The third party installers were great and the installation went flawlessly. Very happy with the service and getting things installed within a week of purchase.

The agents that put the mount on my wall where excellent. They where really professional and didn’t make anything seem awkward! Highly recommend. I’m a basic joe so my comment is actually reliable.

[Employee of bestbuy] Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

The agent was quick and efficient. Although it was a quick install, it looked amazing

Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

Work was all done correctly, looked professional. They mounted and added a power source wall kit to hide the wires. You could do it yourself but if you aren’t inclined to do that sort of thing this is a good option. Be aware they charger you to mount it. Then again to install the kit on top of paying for the kit. If you are a total tech support member it is nearly half off.

The agents mounted the TV and made sure all devices were connected and were working as expected.

So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.

The service was great. I was called the night before and given a 3 hour window. He arrived within that window and very quickly removed my old television and installed the new one. He also had something to cover the wires which makes it more attractive.

The installation was excellent as I mentioned before but it’s too expensive, so I would not choose to go with Best Buy again in the future even though they’ve done the last three for televisions that I had, I won’t use them again because the price is going up too much

this was an incredible service. I bought a 55" tv for my parents for Christmas and got them a wall mount as well. the Best Buy geek squad experts put the tv right where my dad wanted it, my parents were very pleased, and it was all free as a Best Buy total tech member!

They had my TV mounted in less than an hour and were very knowledgeable. No need to read instructions.

PRO: The agents were knowledgeable and courteous. They securely mounted the TV at the perfect height and gathered the cord and cable behind the TV for an uncluttered look. CON: I know there must be a good reason BUT I wish the appointment window could be shorter

It is great to have the TV hung on the wall. I don't have to worry about it tipping over.

They mounted the TV help me set it up as well as connected all my devices such as ps5 and other game consoles

The team of installers were competent, thorough, neat and worked efficiently. I was glad I purchased the service. They mounted my television, ensured it was in good working order and I was familiar with its features and functionality.

The agents were very courteous and knowledgeable. They were very helpful and didnt rush me through my questions, treating me with respect. I am not a techy guy and they were a godsend. I will definitely use their services again and feel confident referring them to friends and family.