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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 38,694 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV mount quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and friendly. Explained how to remove TV after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Springfield VABrian and His Colleague were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his colleague (apologies but I do not recall his name) from the Springfield, VA location were great. They were prompt, courteous, extremely knowledgeable and I will definitely use them again. The mounted our 75 inch tv in less than 10 minutes and Brian had some great recommendations for our family room downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with my schedule. They were professional, so very helpful and very thorough in making sure that everything was hooked up correctly and working as it was intended. Matt and Kevin were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV and good service ,geek people were in time and did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert assembly, respectful quiet installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adella and her team expertly mounted the wall mount, overcoming constraints in the size of the frame it was to be attached to. They installed and setup the TV and then connected it to the existing DirectTV system, gave me some basic instructions, and opinions on accessories we might want down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV AND WERE AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE QUALITY OF THE PICTURE. SO GLAD I DECIDED ON THE BETTER MODEL TV BECAUSE THE PICTURE IS AWESOME. Also had Geek Squad install it and they were AWESOME as well. They gave me a great tutorial on how to switch from my Apple TV to regular tv and also to the RUKO that is part of the TV package. Great Service by the Geek Squad on a Saturday morning!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed our TV quickly and even arrived early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, informative and got to work right away. Made sure everything was in good working order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Installers Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job on hanging up our new TV with sound bar and sub woofer. They were professional, polite and answered all our questions. They also communicated when they expected to be there and were very timely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, careful, did a fantastic job mounting our large tv. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a service for install the Tv on the wall and they did a great Job So professional and clean Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Setup & Mounting service for 56” to 90” TVs was excellent. The crew was friendly and knowledgeable, making the entire process smooth and stress-free. They arrived on time, handled everything with care, and ensured the TV was securely mounted. They also took the time to answer questions and made sure all the settings were optimized. Highly recommend their service for a hassle-free setup!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up and connected our TV to all the cables in record time. They were friendly and courteous. And very mindful to wear covers over their shoes. And they took the old TV and box!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, friendly & very helpful. Perfect setup,?our TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung tv Good size, 55 and the pix is clear

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job as usual. They has installed many TVs and speakers for me and always to a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and connected it to all my streaming devices. I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Superior Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed huge TV on wall mount. Something I could never done myself Secured perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the Geek Squad, very professional. It was great that they mounted the TV and set it up with all of the set up steps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The three GEEK squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    those three gentleman who arrived to my home to have the TV installed on the second floor family room, did an extraordinary job. They are an excellent crew, working as a team and as professionals. I would definitely hire them again t have the second TV mounted on the wall of on my living room. Thank you guys for a job well done

    I would recommend this to a friend